Employee Satisfaction Matrix
The Employee Satisfaction Matrix is a 2x2 matrix used to evaluate and categorize employee satisfaction levels within an organization. It helps managers identify areas of improvement and recognize high-performing employees. The matrix is divided into four quadrants based on two axes: Job Satisfaction and Job Performance.
At a very high level, the Employee Satisfaction Matrix is used in the context of business, human resources, management.
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- Six Thinking Hats Matrix
- Skill Gap Matrix
- Skill-Will Matrix
- Skills Assessment-Development Matrix
- Skills Assessment-Mapping Matrix
- Skills Assessment-Value Matrix
- Skills Development-Performance Alignment Matrix
- Skills Development-Value Matrix
- Skills Management-Performance Alignment Matrix
- Skills Management-Value Matrix
- Social Capital-Value Matrix
- Social Impact Assessment Matrix
- Social Media Analytics Matrix
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- Social Media Listening-Value Matrix
- Social Media Marketing Matrix
- Social Media Strategy Matrix
- Social Network Analysis Matrix
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- Social Responsibility-Value Matrix
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- Social Responsibility-Value Stream Alignment Matrix
- Software Development Capability-Value Matrix
- Software Development Lifecycle Matrix
- Software Development Maturity Matrix
- Software Performance-Value Matrix
- Software Quality Matrix
- Software Quality Maturity Matrix
- Software Testing Capability-Value Matrix
- Software Testing Maturity Matrix
- Software-Value-Complexity Matrix
- Solution Design Matrix
- Solution Scalability Matrix
- Sponsorship Marketing Matrix
- Staffing Matrix
- Stakeholder Analysis Grid
- Stakeholder Analysis-Prioritization Matrix
- Stakeholder Analysis-Value Alignment Matrix
- Stakeholder Engagement Matrix
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- Stakeholder Mapping Matrix
- Stakeholder Mapping-Value Matrix
- Stakeholder Prioritization Matrix
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- Stakeholder Risk-Value Alignment Matrix
- Startup Financial Plan Matrix
- Store Atmosphere-Consumer Perception Matrix
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- Store Performance Matrix
- Strategic Alignment-Value Matrix
- Strategic Business Unit (SBU) Matrix
- Strategic Business Unit (SBU)-Value Matrix
- Strategic Business Unit (SBU)-Value Matrix
- Strategic Capability-Performance Matrix
- Strategic Capability-Value Chain Alignment Matrix
- Strategic Capability-Value Matrix
- Strategic Capability-Value Proposition Alignment Matrix
- Strategic Capability-Value Proposition-Value Chain Alignment Matrix
- Strategic Capability-Value Stream Alignment Matrix
- Strategic Capability-Value Stream-Value Proposition Alignment Matrix
- Strategic Maturity Matrix
- Strategic Option Matrix
- Strategic Performance-Value Alignment Matrix
- Strategic Performance-Value Chain Alignment Matrix
- Strategic Performance-Value Matrix
- Strategic Performance-Value Proposition-Value Chain Alignment Matrix
- Strategic Performance-Value Stream-Value Chain Alignment Matrix
- Strategy Culture Matrix
- Strategy Execution Capability Matrix
- Strategy Execution-Performance Matrix
- Strategy Map
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- Supplier Capability Maturity Matrix
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- Supplier Relationship Management Matrix
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- Supply Chain Analysis Matrix
- Supply Chain Capability-Value Matrix
- Supply Chain Complexity Matrix
- Supply Chain Efficiency Matrix
- Supply Chain Integration-Value Alignment Matrix
- Supply Chain Optimization-Value Alignment Matrix
- Supply Chain Performance-Value Matrix
- Supply Chain Risk Matrix
- Supply Chain Risk-Performance Matrix
- Supply Chain Risk-Value Matrix
- Supply Chain Visibility Matrix
- Supply Chain Visibility-Cost Matrix
- Sustainability Performance-Value Chain Alignment Matrix
- Sustainability Performance-Value Matrix
- Sustainability Performance-Value Proposition Alignment Matrix
- SWOT Analysis Matrix for Marketing
- SWOT-Gap Matrix
- SWOT-PEST Analysis Matrix
- System Development Capability-Value Matrix
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- System Performance-Value Matrix
- Systems Engineering Capability-Value Matrix
- Systems Engineering Maturity Matrix
- Talent Acquisition-Performance Matrix
- Talent Assessment-Value Alignment Matrix
- Talent Development Matrix
- Talent Development-Performance Matrix
- Talent Management Capability-Value Alignment Matrix
- Talent Management Matrix
- Talent Maturity Matrix
- Talent Performance-Value Alignment Matrix
- Talent Performance-Value Matrix
- Talent Pool Matrix
- Talent Review Matrix
- Talent-Value-Complexity Matrix
- Target Market Matrix
- Technology Adoption Lifecycle
- Technology Assessment Matrix
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- Technology Capability Matrix
- Technology Capability Maturity Assessment-Value Matrix
- Technology Capability Maturity Model
- Technology Capability-Value Alignment Matrix
- Technology Capability-Value Proposition Alignment Matrix
- Technology Evaluation Matrix
- Technology Innovation Matrix
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- Technology Innovation-Value Proposition Alignment Matrix
- Technology Innovation-Value Stream Alignment Matrix
- Technology Maturity Matrix
- Technology Maturity-Value Matrix
- Technology Performance-Value Alignment Matrix
- Technology Performance-Value Matrix
- Technology Platform Matrix
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- Technology Risk-Value Alignment Matrix
- Technology Roadmap Matrix
- Technology Strategy Matrix
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- Technology Strategy-Value Proposition-Value Chain Alignment Matrix
- Technology-Value-Complexity Matrix
- Test Matrix
- The 7 Habits of Highly Effective People
- The Impact-Effort Matrix
- Time Management Matrix
- Time Value of Money Matrix
- Time-Performance-Value Matrix
- Total Cost of Ownership-Value Alignment Matrix
- Total Cost of Quality-Value Alignment Matrix
- Total Quality Management Matrix
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- Total Value Matrix
- TOWS Analysis Matrix
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- Training Capability-Value Matrix
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- Training Needs Assessment Matrix
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- Training Needs-Performance Alignment Matrix
- Training Performance-Value Matrix
- Training-Value-Complexity Matrix
- Transition Capability-Value Matrix
- Transition Maturity Matrix
- User Experience Matrix
- User Experience-Value Matrix
- User Experience-Value Proposition Matrix
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- User Experience-Value Stream Alignment Matrix
- User Needs-Value Proposition Alignment Matrix
- User Research-Value Proposition Alignment Matrix
- Value Chain Analysis
- Value Chain Analysis Matrix
- Value Chain-Performance Matrix
- Value Creation Matrix
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- Value Proposition Canvas
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- Value Stream Mapping Capability Maturity Matrix
- Value Stream Mapping Matrix
- Value-Based Pricing Matrix
- Vendor Evaluation Matrix
- Vendor Management-Performance Matrix
- Vendor Performance-Cost Matrix
- Vendor Performance-Value Alignment Matrix
- Vendor Risk Matrix
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- Vendor Risk-Performance Alignment Matrix
- Viral Marketing Matrix
- Voice of Customer Matrix
- Website Traffic-Conversion Matrix
- Work Breakdown Structure (WBS)
- Workforce Capability Development-Performance Alignment Matrix
- Workforce Capability Development-Value Alignment Matrix
- Workforce Capability-Performance Matrix
- Workforce Capability-Value Alignment Matrix
- Workforce Development-Performance Alignment Matrix
- Workforce Development-Value Matrix
- Workforce Development-Value Proposition Alignment Matrix
- Workforce Performance-Value Chain Alignment Matrix
- Workforce Performance-Value Proposition-Value Chain Alignment Matrix
- Workforce Performance-Value Stream Alignment Matrix
- Workforce Skill Development Matrix
- YouTube Marketing Matrix
What is the Employee Satisfaction Matrix?
A visual explanation is shown in the image above. The Employee Satisfaction Matrix can be described as a matrix with the following quadrants:
- High Satisfaction, Low Performance: Employees are satisfied but underperforming. Example: An employee who enjoys their work environment but lacks the skills to excel.
- High Satisfaction, High Performance: Employees are satisfied and high-performing. Example: A top performer who is happy with their role and responsibilities.
- Low Satisfaction, Low Performance: Employees are dissatisfied and underperforming. Example: An employee who is unhappy with their job and consistently misses targets.
- Low Satisfaction, High Performance: Employees are dissatisfied but high-performing. Example: A high achiever who is unhappy with their job and considering leaving.
What is the purpose of the Employee Satisfaction Matrix?
The Employee Satisfaction Matrix is a strategic tool used by managers and HR professionals to assess and categorize employees based on their job satisfaction and job performance. The matrix is divided into four quadrants, each representing a different combination of satisfaction and performance levels.
High Satisfaction, High Performance (top-right quadrant): Employees in this quadrant are highly satisfied with their jobs and perform exceptionally well. They are often the organization's top performers and can be considered for leadership roles or special projects.
High Satisfaction, Low Performance (top-left quadrant): Employees in this quadrant are satisfied with their jobs but do not perform to their full potential. Managers should identify the reasons for their underperformance and provide the necessary support or training to help them improve.
Low Satisfaction, High Performance (bottom-right quadrant): Employees in this quadrant perform well but are not satisfied with their jobs. These employees are at risk of leaving the organization, so it is crucial to address their concerns and improve their job satisfaction to retain them.
Low Satisfaction, Low Performance (bottom-left quadrant): Employees in this quadrant are neither satisfied with their jobs nor performing well. Managers need to understand the root causes of their dissatisfaction and underperformance and take appropriate actions, which may include reassigning roles, providing training, or, in some cases, considering termination.
By using the Employee Satisfaction Matrix, organizations can make informed decisions to enhance employee engagement, improve performance, and reduce turnover.
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What templates are related to Employee Satisfaction Matrix?
The following templates can also be categorized as business, human resources, management and are therefore related to Employee Satisfaction Matrix: Product-Market Matrix, 4 Ps Marketing Mix Matrix, AI Capability-Value Proposition Alignment Matrix, AI Innovation-Value Alignment Matrix, AI Maturity Matrix, AI-Value Proposition Alignment Matrix, AI-Value Proposition Matrix, AIDA Marketing Matrix. You can browse them using the menu above.
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