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- Key Performance Indicators Matrix
Key Performance Indicators Matrix
The Key Performance Indicators (KPI) Matrix is a 2x2 matrix used in business to evaluate and visualize the performance of various business activities or departments. It helps in identifying areas that are performing well and those that need improvement by categorizing them into four quadrants based on their performance and strategic importance.
At a very high level, the Key Performance Indicators Matrix is used in the context of business, performance management, strategy.
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- Service Performance-Value Matrix
- Service Profit Chain Matrix
- Service Quality Matrix
- Service-Value-Complexity Matrix
- Six Sigma DMAIC Matrix
- Six Thinking Hats Matrix
- Skill Gap Matrix
- Skill-Will Matrix
- Skills Assessment-Development Matrix
- Skills Assessment-Mapping Matrix
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- Skills Development-Performance Alignment Matrix
- Skills Development-Value Matrix
- Skills Management-Performance Alignment Matrix
- Skills Management-Value Matrix
- Social Capital-Value Matrix
- Social Impact Assessment Matrix
- Social Media Analytics Matrix
- Social Media Capability Maturity Matrix
- Social Media Engagement Matrix
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- Social Media Marketing Matrix
- Social Media Strategy Matrix
- Social Network Analysis Matrix
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- Social Responsibility-Value Matrix
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- Social Responsibility-Value Stream Alignment Matrix
- Software Development Capability-Value Matrix
- Software Development Lifecycle Matrix
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- Software Performance-Value Matrix
- Software Quality Matrix
- Software Quality Maturity Matrix
- Software Testing Capability-Value Matrix
- Software Testing Maturity Matrix
- Software-Value-Complexity Matrix
- Solution Design Matrix
- Solution Scalability Matrix
- Sponsorship Marketing Matrix
- Staffing Matrix
- Stakeholder Analysis Grid
- Stakeholder Analysis-Prioritization Matrix
- Stakeholder Analysis-Value Alignment Matrix
- Stakeholder Engagement Matrix
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- Stakeholder Mapping-Value Matrix
- Stakeholder Prioritization Matrix
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- Stakeholder Risk-Value Alignment Matrix
- Startup Financial Plan Matrix
- Store Atmosphere-Consumer Perception Matrix
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- Store Performance Matrix
- Strategic Alignment-Value Matrix
- Strategic Business Unit (SBU) Matrix
- Strategic Business Unit (SBU)-Value Matrix
- Strategic Business Unit (SBU)-Value Matrix
- Strategic Capability-Performance Matrix
- Strategic Capability-Value Chain Alignment Matrix
- Strategic Capability-Value Matrix
- Strategic Capability-Value Proposition Alignment Matrix
- Strategic Capability-Value Proposition-Value Chain Alignment Matrix
- Strategic Capability-Value Stream Alignment Matrix
- Strategic Capability-Value Stream-Value Proposition Alignment Matrix
- Strategic Maturity Matrix
- Strategic Option Matrix
- Strategic Performance-Value Alignment Matrix
- Strategic Performance-Value Chain Alignment Matrix
- Strategic Performance-Value Matrix
- Strategic Performance-Value Proposition-Value Chain Alignment Matrix
- Strategic Performance-Value Stream-Value Chain Alignment Matrix
- Strategy Culture Matrix
- Strategy Execution Capability Matrix
- Strategy Execution-Performance Matrix
- Strategy Map
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- Supplier Capability Maturity Matrix
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- Supplier Performance Matrix
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- Supplier Relationship Management Matrix
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- Supplier Sustainability Performance-Cost Matrix
- Supplier Sustainability Performance-Value Alignment Matrix
- Supply Chain Analysis Matrix
- Supply Chain Capability-Value Matrix
- Supply Chain Complexity Matrix
- Supply Chain Efficiency Matrix
- Supply Chain Integration-Value Alignment Matrix
- Supply Chain Optimization-Value Alignment Matrix
- Supply Chain Performance-Value Matrix
- Supply Chain Risk Matrix
- Supply Chain Risk-Performance Matrix
- Supply Chain Risk-Value Matrix
- Supply Chain Visibility Matrix
- Supply Chain Visibility-Cost Matrix
- Sustainability Performance-Value Chain Alignment Matrix
- Sustainability Performance-Value Matrix
- Sustainability Performance-Value Proposition Alignment Matrix
- SWOT Analysis Matrix for Marketing
- SWOT-Gap Matrix
- SWOT-PEST Analysis Matrix
- System Development Capability-Value Matrix
- System Development Maturity Matrix
- System Performance-Value Matrix
- Systems Engineering Capability-Value Matrix
- Systems Engineering Maturity Matrix
- Talent Acquisition-Performance Matrix
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- Talent Development Matrix
- Talent Development-Performance Matrix
- Talent Management Capability-Value Alignment Matrix
- Talent Management Matrix
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- Talent Performance-Value Matrix
- Talent Pool Matrix
- Talent Review Matrix
- Talent-Value-Complexity Matrix
- Target Market Matrix
- Technology Adoption Lifecycle
- Technology Assessment Matrix
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- Technology Capability Matrix
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- Technology Capability Maturity Model
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- Technology Capability-Value Proposition Alignment Matrix
- Technology Evaluation Matrix
- Technology Innovation Matrix
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- Technology Innovation-Value Proposition Alignment Matrix
- Technology Innovation-Value Stream Alignment Matrix
- Technology Maturity Matrix
- Technology Maturity-Value Matrix
- Technology Performance-Value Alignment Matrix
- Technology Performance-Value Matrix
- Technology Platform Matrix
- Technology Risk-Opportunity Matrix
- Technology Risk-Performance Matrix
- Technology Risk-Value Alignment Matrix
- Technology Roadmap Matrix
- Technology Strategy Matrix
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- Technology Strategy-Value Proposition Alignment Matrix
- Technology Strategy-Value Proposition-Value Chain Alignment Matrix
- Technology-Value-Complexity Matrix
- Test Matrix
- The 7 Habits of Highly Effective People
- The Impact-Effort Matrix
- Time Management Matrix
- Time Value of Money Matrix
- Time-Performance-Value Matrix
- Total Cost of Ownership-Value Alignment Matrix
- Total Cost of Quality-Value Alignment Matrix
- Total Quality Management Matrix
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- Total Value Chain Alignment Matrix
- Total Value Matrix
- TOWS Analysis Matrix
- Trade Show Marketing Matrix
- Training Capability-Value Matrix
- Training Effectiveness-Performance Alignment Matrix
- Training Evaluation Matrix
- Training Impact Matrix
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- Training Needs Assessment Matrix
- Training Needs Assessment-Value Alignment Matrix
- Training Needs-Performance Alignment Matrix
- Training Performance-Value Matrix
- Training-Value-Complexity Matrix
- Transition Capability-Value Matrix
- Transition Maturity Matrix
- User Experience Matrix
- User Experience-Value Matrix
- User Experience-Value Proposition Matrix
- User Experience-Value Proposition-Value Chain Alignment Matrix
- User Experience-Value Stream Alignment Matrix
- User Needs-Value Proposition Alignment Matrix
- User Research-Value Proposition Alignment Matrix
- Value Chain Analysis
- Value Chain Analysis Matrix
- Value Chain-Performance Matrix
- Value Creation Matrix
- Value Mapping Matrix
- Value Proposition Canvas
- Value Proposition-Competitive Advantage Matrix
- Value Stream Mapping Capability Maturity Matrix
- Value Stream Mapping Matrix
- Value-Based Pricing Matrix
- Vendor Evaluation Matrix
- Vendor Management-Performance Matrix
- Vendor Performance-Cost Matrix
- Vendor Performance-Value Alignment Matrix
- Vendor Risk Matrix
- Vendor Risk-Cost Matrix
- Vendor Risk-Performance Alignment Matrix
- Viral Marketing Matrix
- Voice of Customer Matrix
- Website Traffic-Conversion Matrix
- Work Breakdown Structure (WBS)
- Workforce Capability Development-Performance Alignment Matrix
- Workforce Capability Development-Value Alignment Matrix
- Workforce Capability-Performance Matrix
- Workforce Capability-Value Alignment Matrix
- Workforce Development-Performance Alignment Matrix
- Workforce Development-Value Matrix
- Workforce Development-Value Proposition Alignment Matrix
- Workforce Performance-Value Chain Alignment Matrix
- Workforce Performance-Value Proposition-Value Chain Alignment Matrix
- Workforce Performance-Value Stream Alignment Matrix
- Workforce Skill Development Matrix
- YouTube Marketing Matrix
What is the Key Performance Indicators Matrix?
A visual explanation is shown in the image above. The Key Performance Indicators Matrix can be described as a matrix with the following quadrants:
- High Performance, High Importance: Areas that are excelling and crucial for the business. Example: Sales department exceeding targets.
- High Performance, Low Importance: Areas that are doing well but are not critical to the overall strategy. Example: Marketing campaign with high engagement but low conversion.
- Low Performance, High Importance: Areas that need immediate attention and improvement. Example: Customer service with low satisfaction ratings.
- Low Performance, Low Importance: Areas that may need to be reconsidered or phased out. Example: Side project with low performance and low strategic value.
What is the purpose of the Key Performance Indicators Matrix?
The Key Performance Indicators (KPI) Matrix is a strategic tool used by businesses to assess the performance of different activities, departments, or projects. This matrix is divided into four quadrants, each representing a different combination of performance and strategic importance. The top-left quadrant represents high performance and high strategic importance, indicating areas that are excelling and crucial for the business. The top-right quadrant signifies high performance but low strategic importance, suggesting areas that are doing well but may not be critical to the overall strategy. The bottom-left quadrant shows low performance but high strategic importance, highlighting areas that need immediate attention and improvement. Finally, the bottom-right quadrant represents low performance and low strategic importance, indicating areas that may need to be reconsidered or phased out.
Use Case: A company might use the KPI Matrix during their quarterly review meetings to assess the performance of various departments. For example, the sales department might be placed in the top-left quadrant if it is performing well and is crucial to the company's revenue. The marketing department might be in the top-right quadrant if it is performing well but is not as critical as sales. The customer service department might be in the bottom-left quadrant if it is underperforming but is essential for customer satisfaction. Lastly, a side project that is not performing well and is not strategically important might be placed in the bottom-right quadrant.
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What templates are related to Key Performance Indicators Matrix?
The following templates can also be categorized as business, performance management, strategy and are therefore related to Key Performance Indicators Matrix: Product-Market Matrix, 4 Ps Marketing Mix Matrix, AI Capability-Value Proposition Alignment Matrix, AI Innovation-Value Alignment Matrix, AI Maturity Matrix, AI-Value Proposition Alignment Matrix, AI-Value Proposition Matrix, AIDA Marketing Matrix. You can browse them using the menu above.
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