Buying Center Matrix

The Buying Center Matrix is a 2x2 matrix used to identify the decision makers in the buying process. It helps to understand the roles and relationships between the different stakeholders involved in the purchase decision.

At a very high level, the Buying Center Matrix is used in the context of business, marketing.

Buying Center Matrix quadrant descriptions, including examples
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What is the Buying Center Matrix?

A visual explanation is shown in the image above. The Buying Center Matrix can be described as a matrix with the following quadrants:

  1. Influencers: People who have the power to influence the purchase decision, but do not have the authority to make the final decision (e.g. family members, colleagues, industry experts)
  2. Decision Makers: People who have the authority to make the final purchase decision (e.g. CEOs, CFOs, other senior executives)
  3. Users: People who will actually use the product or service (e.g. employees, customers, partners)
  4. Gatekeepers: People who have the power to block or approve the purchase decision (e.g. IT managers, procurement managers, legal teams)

What is the purpose of the Buying Center Matrix?

The Buying Center Matrix is a 2x2 matrix used to identify the decision makers in the buying process. It helps to understand the roles and relationships between the different stakeholders involved in the purchase decision. The matrix is divided into four quadrants, each representing a different role in the buying process.

The top-left quadrant is labeled 'Influencers'. These are people who have the power to influence the purchase decision, but do not have the authority to make the final decision. Examples of influencers include family members, colleagues, and industry experts.

The top-right quadrant is labeled 'Decision Makers'. These are the people who have the authority to make the final purchase decision. Examples of decision makers include CEOs, CFOs, and other senior executives.

The bottom-left quadrant is labeled 'Users'. These are the people who will actually use the product or service. Examples of users include employees, customers, and partners.

The bottom-right quadrant is labeled 'Gatekeepers'. These are people who have the power to block or approve the purchase decision. Examples of gatekeepers include IT managers, procurement managers, and legal teams.


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What templates are related to Buying Center Matrix?

The following templates can also be categorized as business, marketing and are therefore related to Buying Center Matrix: AIDA Marketing Matrix, Affiliate Marketing Matrix, Agile Capability-Value Alignment Matrix, Agile Scaling Matrix, Ansoff Matrix, Asset Allocation Matrix, BCG Matrix, Brand Affinity Matrix. You can browse them using the menu above.

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