Quality Management Maturity Matrix

The Quality Management Maturity Matrix is a 2x2 matrix used to assess the maturity of a company's quality management system. It is divided into four quadrants, each representing a different level of maturity.

At a very high level, the Quality Management Maturity Matrix is used in the context of business, quality management.

Quality Management Maturity Matrix quadrant descriptions, including examples
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What is the Quality Management Maturity Matrix?

A visual explanation is shown in the image above. The Quality Management Maturity Matrix can be described as a matrix with the following quadrants:

  1. Ad Hoc: No formal quality management system in place, some informal processes may exist.
  2. Repeatable: Some formal processes in place, but not yet optimized.
  3. Defined: Well-defined processes that are consistently applied.
  4. Optimized: Highly optimized processes that are consistently applied.

What is the purpose of the Quality Management Maturity Matrix?

The Quality Management Maturity Matrix is a 2x2 matrix used to assess the maturity of a company's quality management system. It is divided into four quadrants, each representing a different level of maturity. The four quadrants are:

  • Ad Hoc: This quadrant represents companies that have no formal quality management system in place. These companies may have some informal processes, but they are not documented or consistently applied.
  • Repeatable: This quadrant represents companies that have some formal processes in place, but they are not yet optimized. These companies may have documented processes, but they are not yet consistently applied.
  • Defined: This quadrant represents companies that have well-defined processes that are consistently applied. These companies have documented processes that are regularly reviewed and updated.
  • Optimized: This quadrant represents companies that have highly optimized processes that are consistently applied. These companies have documented processes that are regularly reviewed and updated, and they are constantly looking for ways to improve their processes.

The Quality Management Maturity Matrix can be used to assess the maturity of a company's quality management system and to identify areas for improvement. It can also be used to compare the maturity of different companies and to benchmark against industry standards.


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What templates are related to Quality Management Maturity Matrix?

The following templates can also be categorized as business, quality management and are therefore related to Quality Management Maturity Matrix: AIDA Marketing Matrix, Affiliate Marketing Matrix, Agile Capability-Value Alignment Matrix, Agile Scaling Matrix, Ansoff Matrix, Asset Allocation Matrix, BCG Matrix, Brand Affinity Matrix. You can browse them using the menu above.

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