Capability Maturity Level Matrix

The Capability Maturity Level Matrix is a 2x2 matrix used to assess the maturity of a company's processes and capabilities. It is used to identify areas of improvement and to measure progress over time.

At a very high level, the Capability Maturity Level Matrix is used in the context of business, finance, marketing.

Capability Maturity Level Matrix quadrant descriptions, including examples
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What is the Capability Maturity Level Matrix?

A visual explanation is shown in the image above. The Capability Maturity Level Matrix can be described as a matrix with the following quadrants:

  1. Unstructured: Processes are ad hoc and not well-defined (e.g. no standard operating procedures)
  2. Structured: Processes are well-defined and documented (e.g. standard operating procedures)
  3. Managed: Processes are monitored and measured (e.g. performance metrics)
  4. Optimized: Processes are continuously improved (e.g. process automation)

What is the purpose of the Capability Maturity Level Matrix?

The Capability Maturity Level Matrix is a 2x2 matrix used to assess the maturity of a company's processes and capabilities. It is used to identify areas of improvement and to measure progress over time. The matrix is divided into four quadrants:

  • Quadrant 1: Unstructured – processes are ad hoc and not well-defined.
  • Quadrant 2: Structured – processes are well-defined and documented.
  • Quadrant 3: Managed – processes are monitored and measured.
  • Quadrant 4: Optimized – processes are continuously improved.

The Capability Maturity Level Matrix is a useful tool for companies to assess their current capabilities and identify areas for improvement. It can be used to measure progress over time and to ensure that processes are being managed effectively.


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What templates are related to Capability Maturity Level Matrix?

The following templates can also be categorized as business, finance, marketing and are therefore related to Capability Maturity Level Matrix: AIDA Marketing Matrix, Affiliate Marketing Matrix, Agile Capability-Value Alignment Matrix, Agile Scaling Matrix, Ansoff Matrix, Asset Allocation Matrix, BCG Matrix, Brand Affinity Matrix. You can browse them using the menu above.

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