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- Total Quality Management Matrix
Total Quality Management Matrix
The Total Quality Management Matrix is a tool used to assess the quality of a product or service. It is composed of four quadrants that represent the different aspects of quality: Quality of Design, Quality of Conformance, Quality of Performance, and Quality of Service.
At a very high level, the Total Quality Management Matrix is used in the context of business, quality management.
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- Organizational Effectiveness-Value Stream Alignment Matrix
- Organizational Health Assessment Matrix
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- Organizational Performance-Value Matrix
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- Paid Search-Competitive Positioning Matrix
- Partner Selection Matrix
- Partnership Marketing Matrix
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- Performance Appraisal Matrix
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- Performance Management-Value Stream Alignment Matrix
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- Personality Assessment-Value Matrix
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- Porter's Five Forces Framework
- Portfolio Analysis Matrix
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- Portfolio Analysis-Performance Alignment Matrix
- Portfolio Analysis-Value Alignment Matrix
- Portfolio Assessment-Performance Alignment Matrix
- Portfolio Optimization-Value Alignment Matrix
- Portfolio Optimization-Value Stream Alignment Matrix
- Portfolio Performance-Value Matrix
- Positioning Matrix
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- Process Capability Matrix
- Process Capability-Performance Matrix
- Process Capability-Value Alignment Matrix
- Process Improvement Matrix
- Process Improvement Maturity Matrix
- Process Improvement-Performance Alignment Matrix
- Process Improvement-Value Alignment Matrix
- Process Improvement-Value Stream Alignment Matrix
- Procurement Capability-Value Matrix
- Procurement Maturity Matrix
- Product Adoption Matrix
- Product Costing Matrix
- Product Design Matrix
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- Product Design-Value Matrix
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- Product Development-Value Matrix
- Product Differentiation Matrix
- Product Feature Matrix
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- Product Feature-Value Matrix
- Product Launch-Performance Matrix
- Product Life Cycle Matrix
- Product Portfolio Matrix
- Product Positioning Matrix
- Product Roadmap Matrix
- Product Roadmap-Performance Matrix
- Product-Market Fit Matrix
- Product-Market-Technology Matrix
- Product-Service Matrix
- Product-Service Mix Matrix
- Product/Market Matrix
- Productivity Improvement Matrix
- Program Management Maturity Matrix
- Project Benefit Matrix
- Project Charter Matrix
- Project Management Capability Assessment-Value Matrix
- Project Management Capability-Performance Alignment Matrix
- Project Management Capability-Value Proposition Alignment Matrix
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- Project Management Matrix
- Project Management Office Maturity Matrix
- Project Management-Performance Alignment Matrix
- Project Prioritization Matrix
- Project Prioritization-Alignment Matrix
- Project Risk Matrix
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- Project Risk-Value Matrix
- Promotions Matrix
- Prospecting Matrix
- Public Relations Matrix
- Purchase Decision Matrix
- Quadrant Analysis
- Quality Control Matrix
- Quality Control-Performance Matrix
- Quality Function Deployment Matrix
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- Relationship Management Matrix
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- Requirements Traceability Matrix
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- Resource Utilization Matrix
- Risk Analysis Matrix
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- Service Delivery Capability Assessment-Performance Alignment Matrix
- Service Delivery Capability Assessment-Value Alignment Matrix
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- Service Delivery Performance-Value Matrix
- Service Delivery-Value Alignment Matrix
- Service Delivery-Value Matrix
- Service Design and Delivery Capability Assessment Matrix
- Service Design and Delivery Matrix
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- Service Design Matrix
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- Social Capital-Value Matrix
- Social Impact Assessment Matrix
- Social Media Analytics Matrix
- Social Media Capability Maturity Matrix
- Social Media Engagement Matrix
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- Social Media Strategy Matrix
- Social Network Analysis Matrix
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- SWOT Analysis Matrix for Marketing
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- Workforce Performance-Value Stream Alignment Matrix
- Workforce Skill Development Matrix
- YouTube Marketing Matrix
What is the Total Quality Management Matrix?
A visual explanation is shown in the image above. The Total Quality Management Matrix can be described as a matrix with the following quadrants:
- Quality of Design: The Quality of Design quadrant assesses the design of the product or service, such as features, usability, and aesthetics.
- Quality of Conformance: The Quality of Conformance quadrant assesses the consistency of the product or service, such as accuracy and reliability.
- Quality of Performance: The Quality of Performance quadrant assesses the performance of the product or service, such as speed and efficiency.
- Quality of Service: The Quality of Service quadrant assesses the customer service provided by the company, such as responsiveness and helpfulness.
What is the purpose of the Total Quality Management Matrix?
The Total Quality Management (TQM) Matrix is a tool used to assess the quality of a product or service. It is composed of four quadrants that represent the different aspects of quality: Quality of Design, Quality of Conformance, Quality of Performance, and Quality of Service. Each quadrant is further divided into two sub-quadrants, one for the customer and one for the producer. This allows for a more detailed assessment of the quality of a product or service.
The Quality of Design quadrant assesses the design of the product or service. This includes the features, usability, and aesthetics of the product or service. The Quality of Conformance quadrant assesses the consistency of the product or service. This includes the accuracy and reliability of the product or service. The Quality of Performance quadrant assesses the performance of the product or service. This includes the speed and efficiency of the product or service. The Quality of Service quadrant assesses the customer service provided by the company. This includes the responsiveness and helpfulness of the customer service team.
The TQM Matrix is a useful tool for assessing the quality of a product or service. It can help companies identify areas of improvement and develop strategies to improve the quality of their products or services. By using the TQM Matrix, companies can ensure that their products or services meet the highest standards of quality.
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What templates are related to Total Quality Management Matrix?
The following templates can also be categorized as business, quality management and are therefore related to Total Quality Management Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.
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