Brand Perception-Performance Matrix

The Brand Perception-Performance Matrix is a 2x2 matrix used to assess the performance of a brand based on its perception. It is used to identify areas of improvement and opportunities for growth.

At a very high level, the Brand Perception-Performance Matrix is used in the context of business, marketing, finance.

Brand Perception-Performance Matrix quadrant descriptions, including examples
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What is the Brand Perception-Performance Matrix?

A visual explanation is shown in the image above. The Brand Perception-Performance Matrix can be described as a matrix with the following quadrants:

  1. High Perception/High Performance: Well-known and performing well, e.g. Apple
  2. High Perception/Low Performance: Well-known but not performing well, e.g. Nokia
  3. Low Perception/High Performance: Not well-known but performing well, e.g. Xiaomi
  4. Low Perception/Low Performance: Not well-known and not performing well, e.g. BlackBerry

What is the purpose of the Brand Perception-Performance Matrix?

The Brand Perception-Performance Matrix is a 2x2 matrix used to assess the performance of a brand based on its perception. It is used to identify areas of improvement and opportunities for growth. The matrix is divided into four quadrants: High Perception/High Performance, High Perception/Low Performance, Low Perception/High Performance, and Low Perception/Low Performance.

The High Perception/High Performance quadrant is the ideal situation for a brand. It means that the brand is well-known and has a good reputation, and it is performing well in terms of sales, customer satisfaction, etc. Brands in this quadrant should focus on maintaining their position.

The High Perception/Low Performance quadrant means that the brand is well-known but is not performing well. This could be due to a lack of resources, a lack of innovation, or a lack of customer service. Brands in this quadrant should focus on improving their performance.

The Low Perception/High Performance quadrant means that the brand is not well-known but is performing well. This could be due to a lack of marketing or a lack of awareness. Brands in this quadrant should focus on improving their perception.

The Low Perception/Low Performance quadrant is the worst situation for a brand. It means that the brand is not well-known and is not performing well. This could be due to a lack of resources, a lack of innovation, or a lack of customer service. Brands in this quadrant should focus on improving both their perception and their performance.


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What templates are related to Brand Perception-Performance Matrix?

The following templates can also be categorized as business, marketing, finance and are therefore related to Brand Perception-Performance Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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