Maturity Assessment Matrix

The Maturity Assessment Matrix is a 2x2 matrix used to quickly assess the maturity of a business process or product. It is often used to identify areas of improvement and prioritize resources.

At a very high level, the Maturity Assessment Matrix is used in the context of business, marketing, finance.

Maturity Assessment Matrix quadrant descriptions, including examples
Want to try this template?
Other Templates

What is the Maturity Assessment Matrix?

A visual explanation is shown in the image above. The Maturity Assessment Matrix can be described as a matrix with the following quadrants:

  1. Ad Hoc: Processes and products in the early stages of development, often unpredictable, inconsistent, and lack any sort of structure or process (e.g. manual data entry)
  2. Repeatable: Processes and products that are more structured and predictable, may have some standardization and documentation, but still lack any sort of formal process (e.g. using a spreadsheet to track customer data)
  3. Defined: Processes and products that have a formal process and are well-defined, often documented and have a well-defined set of procedures (e.g. using a CRM system to track customer data)
  4. Optimized: Processes and products that are highly optimized and efficient, often automated and have a well-defined set of metrics to measure performance (e.g. using a machine learning algorithm to predict customer behavior)

What is the purpose of the Maturity Assessment Matrix?

The Maturity Assessment Matrix is a 2x2 matrix used to quickly assess the maturity of a business process or product. It is often used to identify areas of improvement and prioritize resources. The matrix is divided into four quadrants, each representing a different level of maturity:

  • Quadrant 1: The “Ad Hoc” quadrant represents processes and products that are in the early stages of development. They are often unpredictable, inconsistent, and lack any sort of structure or process.
  • Quadrant 2: The “Repeatable” quadrant represents processes and products that are more structured and predictable. They may have some standardization and documentation, but still lack any sort of formal process.
  • Quadrant 3: The “Defined” quadrant represents processes and products that have a formal process and are well-defined. They are often documented and have a well-defined set of procedures.
  • Quadrant 4: The “Optimized” quadrant represents processes and products that are highly optimized and efficient. They are often automated and have a well-defined set of metrics to measure performance.

The Maturity Assessment Matrix can be used to quickly identify areas of improvement and prioritize resources. It can also be used to compare different processes and products and assess their relative maturity.


Want to try this template?

What templates are related to Maturity Assessment Matrix?

The following templates can also be categorized as business, marketing, finance and are therefore related to Maturity Assessment Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

How can I use Maturity Assessment Matrix in Priority Matrix?

You can get Maturity Assessment Matrix in your Priority Matrix in just a moment:

  1. Click to sign in or create an account in the system
  2. Start adding your items to the matrix
  3. If you prefer it, download Priority Matrix and take your data with you

Learn more about Maturity Assessment Matrix, and get free access to lots of other templates, at templates.app. Once you are comfortable with the document, you can easily export to Excel, if you prefer to work that way.

If you have any questions and you can't find the answer in our knowledge base, don't hesitate to contact us for help.