Digitalization Performance-Value Matrix

The Digitalization Performance-Value Matrix is a tool used to evaluate the performance and value of digitalization initiatives. It helps to identify areas of improvement and prioritize investments.

At a very high level, the Digitalization Performance-Value Matrix is used in the context of business, digitalization.

Digitalization Performance-Value Matrix quadrant descriptions, including examples
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What is the Digitalization Performance-Value Matrix?

A visual explanation is shown in the image above. The Digitalization Performance-Value Matrix can be described as a matrix with the following quadrants:

  1. High Performance, Low Value: High-performing initiatives that are not providing much value, such as an automated customer service chatbot that is rarely used.
  2. High Performance, High Value: High-performing initiatives that are providing a lot of value, such as an automated customer service chatbot that is frequently used.
  3. Low Performance, Low Value: Low-performing initiatives that are not providing much value, such as a website with a slow loading time.
  4. Low Performance, High Value: Low-performing initiatives that are providing a lot of value, such as a website with a slow loading time that is still generating a lot of traffic.

What is the purpose of the Digitalization Performance-Value Matrix?

The Digitalization Performance-Value Matrix is a two-by-two matrix used to evaluate the performance and value of digitalization initiatives. It helps to identify areas of improvement and prioritize investments. The four quadrants of the matrix represent different levels of performance and value.

The top-left quadrant represents initiatives that are high-performing but low-value. These initiatives should be maintained and improved, but not given priority. The top-right quadrant represents initiatives that are high-performing and high-value. These initiatives should be given priority and resources. The bottom-left quadrant represents initiatives that are low-performing and low-value. These initiatives should be stopped or replaced. The bottom-right quadrant represents initiatives that are low-performing but high-value. These initiatives should be improved or replaced.

The Digitalization Performance-Value Matrix can be used to evaluate any digitalization initiative, from website design to customer service automation. It can also be used to compare different initiatives and prioritize investments.


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What templates are related to Digitalization Performance-Value Matrix?

The following templates can also be categorized as business, digitalization and are therefore related to Digitalization Performance-Value Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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