Root Cause Matrix

The Root Cause Matrix is a 2x2 matrix used to identify the root cause of a problem. It helps to break down a problem into its component parts and identify the underlying cause of the issue.

At a very high level, the Root Cause Matrix is used in the context of business, problem solving.

Root Cause Matrix quadrant descriptions, including examples
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What is the Root Cause Matrix?

A visual explanation is shown in the image above. The Root Cause Matrix can be described as a matrix with the following quadrants:

  1. Root Cause: The underlying cause of the problem, such as a lack of resources or a process issue.
  2. Symptoms: The visible signs of the problem, such as customer complaints or decreased efficiency.
  3. Possible Causes: The potential causes of the problem, such as inadequate training or outdated equipment.
  4. Solutions: The measures taken to address the root cause, such as additional resources or process improvements.

What is the purpose of the Root Cause Matrix?

The Root Cause Matrix is a 2x2 matrix used to identify the root cause of a problem. It helps to break down a problem into its component parts and identify the underlying cause of the issue. The matrix divides the problem into two categories: the root cause (the underlying cause of the problem) and the symptoms (the visible signs of the problem).

The Root Cause Matrix is a useful tool for problem solving, as it helps to identify the root cause of a problem and then develop a plan to address it. It can also be used to identify potential solutions and evaluate their effectiveness. The matrix can be used in a variety of contexts, from business to engineering to healthcare.

To use the Root Cause Matrix, start by identifying the problem and the symptoms associated with it. Then, list the possible causes of the problem and assign each one to either the root cause or the symptom category. Once the causes have been identified, the next step is to develop a plan to address the root cause. This plan should include measures to prevent the problem from recurring and to address any potential consequences of the root cause.


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What templates are related to Root Cause Matrix?

The following templates can also be categorized as business, problem solving and are therefore related to Root Cause Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

How can I use Root Cause Matrix in Priority Matrix?

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