Digital Capability Assessment Matrix

The Digital Capability Assessment Matrix is a 2x2 matrix used to assess the digital capabilities of a business. It is composed of four quadrants, each representing a different level of digital capability. The matrix helps businesses identify areas of strength and weakness in their digital capabilities.

At a very high level, the Digital Capability Assessment Matrix is used in the context of business, technology.

Digital Capability Assessment Matrix quadrant descriptions, including examples
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What is the Digital Capability Assessment Matrix?

A visual explanation is shown in the image above. The Digital Capability Assessment Matrix can be described as a matrix with the following quadrants:

  1. Leading: Businesses with the most advanced digital capabilities and are leading the way in terms of innovation (e.g. using AI to automate customer service)
  2. Adopting: Businesses actively adopting digital technologies and are making progress in their digital capabilities (e.g. using a CRM to manage customer relationships)
  3. Exploring: Businesses exploring digital technologies and are beginning to develop their digital capabilities (e.g. using a website to showcase products)
  4. Lagging: Businesses lagging behind in terms of digital capabilities (e.g. using paper-based processes to manage customer data)

What is the purpose of the Digital Capability Assessment Matrix?

The Digital Capability Assessment Matrix is a 2x2 matrix used to assess the digital capabilities of a business. It is composed of four quadrants, each representing a different level of digital capability. The quadrants are:

  • Leading: This quadrant represents businesses that have the most advanced digital capabilities and are leading the way in terms of innovation.
  • Adopting: This quadrant represents businesses that are actively adopting digital technologies and are making progress in their digital capabilities.
  • Exploring: This quadrant represents businesses that are exploring digital technologies and are beginning to develop their digital capabilities.
  • Lagging: This quadrant represents businesses that are lagging behind in terms of digital capabilities.

The Digital Capability Assessment Matrix helps businesses identify areas of strength and weakness in their digital capabilities. It can be used to assess the current state of a business's digital capabilities and to develop a plan to improve them. By understanding the current state of their digital capabilities, businesses can make informed decisions about how to best invest in digital technologies and develop their digital capabilities.


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What templates are related to Digital Capability Assessment Matrix?

The following templates can also be categorized as business, technology and are therefore related to Digital Capability Assessment Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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