Root Cause Identification Matrix

The Root Cause Identification Matrix is a 2x2 matrix used to identify the root cause of a problem. It helps to break down the problem into four categories: People, Process, Technology, and Environment.

At a very high level, the Root Cause Identification Matrix is used in the context of business, problem solving.

Root Cause Identification Matrix quadrant descriptions, including examples
Want to try this template?
Other Templates

What is the Root Cause Identification Matrix?

A visual explanation is shown in the image above. The Root Cause Identification Matrix can be described as a matrix with the following quadrants:

  1. People: People: Human factors that may be contributing to the problem, such as lack of training or lack of communication.
  2. Process: Process: Process-related issues that may be causing the problem, such as inefficient processes or unclear procedures.
  3. Technology: Technology: Technological issues that may be causing the problem, such as outdated software or hardware.
  4. Environment: Environment: Environmental factors that may be contributing to the problem, such as lack of resources or lack of support.

What is the purpose of the Root Cause Identification Matrix?

The Root Cause Identification Matrix is a 2x2 matrix used to identify the root cause of a problem. It helps to break down the problem into four categories: People, Process, Technology, and Environment. By analyzing the problem in each of these categories, it is possible to identify the root cause of the problem and develop a plan to address it.

The matrix is divided into four quadrants. The top left quadrant is for People, which includes any human factors that may be contributing to the problem. The top right quadrant is for Process, which includes any process-related issues that may be causing the problem. The bottom left quadrant is for Technology, which includes any technological issues that may be causing the problem. The bottom right quadrant is for Environment, which includes any environmental factors that may be contributing to the problem.

Once the root cause of the problem has been identified, it can be addressed with a plan of action. This plan should include steps to address the root cause and any other contributing factors. By addressing the root cause, it is possible to prevent the problem from occurring again in the future.


Want to try this template?

What templates are related to Root Cause Identification Matrix?

The following templates can also be categorized as business, problem solving and are therefore related to Root Cause Identification Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

How can I use Root Cause Identification Matrix in Priority Matrix?

You can get Root Cause Identification Matrix in your Priority Matrix in just a moment:

  1. Click to sign in or create an account in the system
  2. Start adding your items to the matrix
  3. If you prefer it, download Priority Matrix and take your data with you

Learn more about Root Cause Identification Matrix, and get free access to lots of other templates, at templates.app. Once you are comfortable with the document, you can easily export to Excel, if you prefer to work that way.

If you have any questions and you can't find the answer in our knowledge base, don't hesitate to contact us for help.