Brand Resonance Matrix

The Brand Resonance Matrix is a 2x2 matrix used to measure the strength of a brand's relationship with its customers. It is based on two axes: 'brand salience' and 'brand performance'.

At a very high level, the Brand Resonance Matrix is used in the context of marketing, business.

Brand Resonance Matrix quadrant descriptions, including examples
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What is the Brand Resonance Matrix?

A visual explanation is shown in the image above. The Brand Resonance Matrix can be described as a matrix with the following quadrants:

  1. Leaders: Brands that are both well-known and highly-regarded by customers (e.g. Apple)
  2. Followers: Brands that are well-known but not highly-regarded (e.g. Microsoft)
  3. Stragglers: Brands that are not well-known but highly-regarded (e.g. Tesla)
  4. Laggards: Brands that are neither well-known nor highly-regarded (e.g. Dell)

What is the purpose of the Brand Resonance Matrix?

The Brand Resonance Matrix is a 2x2 matrix used to measure the strength of a brand's relationship with its customers. It is based on two axes: 'brand salience' and 'brand performance'. Brand salience is a measure of how well a brand is known and remembered by its customers. Brand performance is a measure of how well the brand is perceived by its customers in terms of quality, value, and trust.

The Brand Resonance Matrix is divided into four quadrants: 'Leaders', 'Followers', 'Stragglers', and 'Laggards'. Leaders are brands that are both well-known and highly-regarded by customers. Followers are brands that are well-known but not highly-regarded. Stragglers are brands that are not well-known but highly-regarded. Laggards are brands that are neither well-known nor highly-regarded.

The Brand Resonance Matrix can be used to identify opportunities for a brand to improve its relationship with customers. For example, a brand in the 'Followers' quadrant may need to focus on improving its reputation in order to become a 'Leader'.


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What templates are related to Brand Resonance Matrix?

The following templates can also be categorized as marketing, business and are therefore related to Brand Resonance Matrix: AIDA Marketing Matrix, Affiliate Marketing Matrix, Agile Capability-Value Alignment Matrix, Agile Scaling Matrix, Ansoff Matrix, Asset Allocation Matrix, BCG Matrix, Brand Affinity Matrix. You can browse them using the menu above.

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