Operating Model Capability-Value Matrix

The Operating Model Capability-Value Matrix is a 2x2 matrix used to evaluate the capabilities of an organization and the value they provide. It helps to identify areas of improvement and prioritize investments.

At a very high level, the Operating Model Capability-Value Matrix is used in the context of business, strategy.

Operating Model Capability-Value Matrix quadrant descriptions, including examples
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What is the Operating Model Capability-Value Matrix?

A visual explanation is shown in the image above. The Operating Model Capability-Value Matrix can be described as a matrix with the following quadrants:

  1. High Capability & High Value: This quadrant represents capabilities that have high capability and high value, such as a well-developed customer service system.
  2. High Capability & Low Value: This quadrant represents capabilities that have high capability but low value, such as a complex and expensive IT system.
  3. Low Capability & High Value: This quadrant represents capabilities that have low capability but high value, such as a customer loyalty program.
  4. Low Capability & Low Value: This quadrant represents capabilities that have low capability and low value, such as a poorly-designed website.

What is the purpose of the Operating Model Capability-Value Matrix?

The Operating Model Capability-Value Matrix is a 2x2 matrix used to evaluate the capabilities of an organization and the value they provide. It helps to identify areas of improvement and prioritize investments.

The matrix is divided into four quadrants, each representing a different combination of capability and value. The top-left quadrant represents high capability and high value, while the bottom-right quadrant represents low capability and low value. The other two quadrants represent a combination of high and low capability and/or value.

The matrix can be used to identify areas of improvement and prioritize investments. For example, if an organization has a capability that provides low value, it may be worth investing in to increase the value it provides. Conversely, if an organization has a capability that provides high value, it may be worth investing in to increase the capability.


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What templates are related to Operating Model Capability-Value Matrix?

The following templates can also be categorized as business, strategy and are therefore related to Operating Model Capability-Value Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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