Business Process Improvement Matrix

The Business Process Improvement Matrix is a 2x2 matrix used to evaluate and prioritize business process improvement initiatives. It helps identify which processes should be improved, and which should be left as-is.

At a very high level, the Business Process Improvement Matrix is used in the context of business, process improvement.

Business Process Improvement Matrix quadrant descriptions, including examples
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What is the Business Process Improvement Matrix?

A visual explanation is shown in the image above. The Business Process Improvement Matrix can be described as a matrix with the following quadrants:

  1. High Value, High Cost: Processes that are high-value but also high-cost, meaning they should be improved if possible.
  2. High Value, Low Cost: Processes that are high-value but low-cost, meaning they should be improved if possible, but not if it would be too expensive.
  3. Low Value, High Cost: Processes that are low-value but high-cost, meaning they should be left as-is unless they can be improved without too much expense.
  4. Low Value, Low Cost: Processes that are low-value and low-cost, meaning they should be left as-is.

What is the purpose of the Business Process Improvement Matrix?

The Business Process Improvement Matrix is a 2x2 matrix used to evaluate and prioritize business process improvement initiatives. It helps identify which processes should be improved, and which should be left as-is.

The matrix is divided into four quadrants, each representing a different type of process. The top-left quadrant contains processes that are high-value and high-cost, meaning they should be improved if possible. The top-right quadrant contains processes that are high-value but low-cost, meaning they should be improved if possible, but not if it would be too expensive. The bottom-left quadrant contains processes that are low-value but high-cost, meaning they should be left as-is unless they can be improved without too much expense. The bottom-right quadrant contains processes that are low-value and low-cost, meaning they should be left as-is.

For example, a company may have a process for onboarding new employees that is high-value but also high-cost. This process would be placed in the top-left quadrant, and the company should look for ways to improve it without spending too much money.


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What templates are related to Business Process Improvement Matrix?

The following templates can also be categorized as business, process improvement and are therefore related to Business Process Improvement Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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