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- IT Service Management Capability Assessment-Value Matrix
IT Service Management Capability Assessment-Value Matrix
The IT Service Management Capability Assessment-Value Matrix is a 2x2 matrix used to assess the value of IT services. It is used to identify areas of improvement and opportunities for cost savings.
At a very high level, the IT Service Management Capability Assessment-Value Matrix is used in the context of business, it service management.
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- Market Penetration-Performance Matrix
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- Market Positioning Matrix
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- Net Present Value Matrix
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- Net Promoter Score-Insight Matrix
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- Organizational Effectiveness-Value Stream Alignment Matrix
- Organizational Health Assessment Matrix
- Organizational Health Matrix
- Organizational Performance Matrix
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- Organizational Performance-Value Matrix
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- Organizational Resilience Matrix
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- Organizational Resilience-Value Chain Alignment Matrix
- Organizational Resilience-Value Matrix
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- Organizational Structure-Value Matrix
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- Outsourcing Risk-Value Matrix
- Paid Search-Competitive Positioning Matrix
- Partner Selection Matrix
- Partnership Marketing Matrix
- People Capability Maturity Matrix
- Perception-Positioning Matrix
- Performance and Potential Matrix
- Performance Appraisal Matrix
- Performance Feedback Matrix
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- Performance Management-Value Stream Alignment Matrix
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- Performance-Value Chain Alignment Matrix
- Performance-Value Matrix
- Performance-Value-Complexity Matrix
- Personality Assessment-Value Matrix
- Personalization Matrix
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- Porter's Five Forces Framework
- Portfolio Analysis Matrix
- Portfolio Analysis-Evaluation Matrix
- Portfolio Analysis-Performance Alignment Matrix
- Portfolio Analysis-Value Alignment Matrix
- Portfolio Assessment-Performance Alignment Matrix
- Portfolio Optimization-Value Alignment Matrix
- Portfolio Optimization-Value Stream Alignment Matrix
- Portfolio Performance-Value Matrix
- Positioning Matrix
- Process Capability Assessment-Value Alignment Matrix
- Process Capability Matrix
- Process Capability-Performance Matrix
- Process Capability-Value Alignment Matrix
- Process Improvement Matrix
- Process Improvement Maturity Matrix
- Process Improvement-Performance Alignment Matrix
- Process Improvement-Value Alignment Matrix
- Process Improvement-Value Stream Alignment Matrix
- Procurement Capability-Value Matrix
- Procurement Maturity Matrix
- Product Adoption Matrix
- Product Costing Matrix
- Product Design Matrix
- Product Design-Development Matrix
- Product Design-Value Matrix
- Product Development Matrix
- Product Development-Reward Matrix
- Product Development-Risk Matrix
- Product Development-Risk-Value Alignment Matrix
- Product Development-Value Matrix
- Product Differentiation Matrix
- Product Feature Matrix
- Product Feature-Value Alignment Matrix
- Product Feature-Value Matrix
- Product Launch-Performance Matrix
- Product Life Cycle Matrix
- Product Portfolio Matrix
- Product Positioning Matrix
- Product Roadmap Matrix
- Product Roadmap-Performance Matrix
- Product-Market Fit Matrix
- Product-Market-Technology Matrix
- Product-Service Matrix
- Product-Service Mix Matrix
- Product/Market Matrix
- Productivity Improvement Matrix
- Program Management Maturity Matrix
- Project Benefit Matrix
- Project Charter Matrix
- Project Management Capability Assessment-Value Matrix
- Project Management Capability-Performance Alignment Matrix
- Project Management Capability-Value Proposition Alignment Matrix
- Project Management Capability-Value Stream Alignment Matrix
- Project Management Matrix
- Project Management Office Maturity Matrix
- Project Management-Performance Alignment Matrix
- Project Prioritization Matrix
- Project Prioritization-Alignment Matrix
- Project Risk Matrix
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- Project Risk-Value Matrix
- Promotions Matrix
- Prospecting Matrix
- Public Relations Matrix
- Purchase Decision Matrix
- Quadrant Analysis
- Quality Control Matrix
- Quality Control-Performance Matrix
- Quality Function Deployment Matrix
- Quality Management Capability Assessment Matrix
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- Rational Decision-Making Matrix
- Recruitment Capability-Value Matrix
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- Relationship Management Matrix
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- Requirements Traceability Matrix
- Resource Allocation Matrix
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- Resource Capability Matrix
- Resource Utilization Matrix
- Risk Analysis Matrix
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- Risk-Return Matrix
- Roadmap Matrix
- Root Cause Identification Matrix
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- Sales and Marketing Performance-Value Proposition Alignment Matrix
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- Sales and Marketing-Value Proposition Alignment Matrix
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- Service Delivery Capability Assessment-Performance Alignment Matrix
- Service Delivery Capability Assessment-Value Alignment Matrix
- Service Delivery Capability Maturity Assessment-Value Matrix
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- Service Delivery Matrix
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- Service Delivery Performance-Value Matrix
- Service Delivery-Value Alignment Matrix
- Service Delivery-Value Matrix
- Service Design and Delivery Capability Assessment Matrix
- Service Design and Delivery Matrix
- Service Design and Delivery-Value Alignment Matrix
- Service Design Matrix
- Service Excellence Matrix
- Service Innovation-Performance Alignment Matrix
- Service Innovation-Value Matrix
- Service Innovation-Value Proposition Alignment Matrix
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- Service Management Capability Assessment-Value Matrix
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- Skill-Will Matrix
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- Skills Assessment-Value Matrix
- Skills Development-Performance Alignment Matrix
- Skills Development-Value Matrix
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- Skills Management-Value Matrix
- Social Capital-Value Matrix
- Social Impact Assessment Matrix
- Social Media Analytics Matrix
- Social Media Capability Maturity Matrix
- Social Media Engagement Matrix
- Social Media Listening-Value Matrix
- Social Media Marketing Matrix
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What is the IT Service Management Capability Assessment-Value Matrix?
A visual explanation is shown in the image above. The IT Service Management Capability Assessment-Value Matrix can be described as a matrix with the following quadrants:
- High Value: Services that have a high value to the organization, such as customer relationship management.
- Low Value: Services that have a low value to the organization, such as document management.
- High Cost: Services that have a high cost to the organization, such as cloud computing.
- Low Cost: Services that have a low cost to the organization, such as desktop support.
What is the purpose of the IT Service Management Capability Assessment-Value Matrix?
The IT Service Management Capability Assessment-Value Matrix is a 2x2 matrix used to assess the value of IT services. It is used to identify areas of improvement and opportunities for cost savings. The matrix is divided into four quadrants: High Value, Low Value, High Cost, and Low Cost. Each quadrant represents a different type of service and has its own set of criteria for evaluation.
The High Value quadrant is for services that have a high value to the organization. These services are typically mission-critical and provide a competitive advantage. Examples of services in this quadrant include customer relationship management, enterprise resource planning, and data analytics.
The Low Value quadrant is for services that have a low value to the organization. These services are typically non-essential and do not provide a competitive advantage. Examples of services in this quadrant include document management, email hosting, and web hosting.
The High Cost quadrant is for services that have a high cost to the organization. These services are typically expensive and require a significant investment. Examples of services in this quadrant include cloud computing, software development, and IT infrastructure.
The Low Cost quadrant is for services that have a low cost to the organization. These services are typically inexpensive and require minimal investment. Examples of services in this quadrant include desktop support, network monitoring, and help desk.
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What templates are related to IT Service Management Capability Assessment-Value Matrix?
The following templates can also be categorized as business, it service management and are therefore related to IT Service Management Capability Assessment-Value Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.
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