Consumer Insights-Value Matrix

The Consumer Insights-Value Matrix is a 2x2 matrix used to analyze customer insights and the value they provide to a business. It helps to identify customer needs and how to best meet them.

At a very high level, the Consumer Insights-Value Matrix is used in the context of business, marketing, finance.

Consumer Insights-Value Matrix quadrant descriptions, including examples
Want to try this template?
Other Templates

What is the Consumer Insights-Value Matrix?

A visual explanation is shown in the image above. The Consumer Insights-Value Matrix can be described as a matrix with the following quadrants:

  1. High Value, Low Insights: Customer insights that have a high value to the business, but are not well understood (e.g. customer preferences or behaviors that the business has not yet identified).
  2. High Value, High Insights: Customer insights that are well understood and have a high value to the business (e.g. customer preferences or behaviors that the business has identified and is actively targeting).
  3. Low Value, Low Insights: Customer insights that are not well understood and have a low value to the business (e.g. customer preferences or behaviors that the business has not yet identified, but are not likely to be of much value).
  4. Low Value, High Insights: Customer insights that are well understood but have a low value to the business (e.g. customer preferences or behaviors that the business has identified but are not likely to be of much value).

What is the purpose of the Consumer Insights-Value Matrix?

The Consumer Insights-Value Matrix is a 2x2 matrix used to analyze customer insights and the value they provide to a business. It helps to identify customer needs and how to best meet them. The matrix is divided into four quadrants, each of which represents a different type of customer insight.

The top-left quadrant is labeled 'High Value, Low Insights'. This quadrant represents customer insights that have a high value to the business, but are not well understood. Examples of this could include customer preferences or behaviors that the business has not yet identified.

The top-right quadrant is labeled 'High Value, High Insights'. This quadrant represents customer insights that are well understood and have a high value to the business. Examples of this could include customer preferences or behaviors that the business has identified and is actively targeting.

The bottom-left quadrant is labeled 'Low Value, Low Insights'. This quadrant represents customer insights that are not well understood and have a low value to the business. Examples of this could include customer preferences or behaviors that the business has not yet identified, but are not likely to be of much value.

The bottom-right quadrant is labeled 'Low Value, High Insights'. This quadrant represents customer insights that are well understood but have a low value to the business. Examples of this could include customer preferences or behaviors that the business has identified but are not likely to be of much value.

The Consumer Insights-Value Matrix is a useful tool for businesses to identify customer needs and how best to meet them. By analyzing customer insights and their value, businesses can better understand their customers and develop strategies to better serve them.


Want to try this template?

What templates are related to Consumer Insights-Value Matrix?

The following templates can also be categorized as business, marketing, finance and are therefore related to Consumer Insights-Value Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

How can I use Consumer Insights-Value Matrix in Priority Matrix?

You can get Consumer Insights-Value Matrix in your Priority Matrix in just a moment:

  1. Click to sign in or create an account in the system
  2. Start adding your items to the matrix
  3. If you prefer it, download Priority Matrix and take your data with you

Learn more about Consumer Insights-Value Matrix, and get free access to lots of other templates, at templates.app. Once you are comfortable with the document, you can easily export to Excel, if you prefer to work that way.

If you have any questions and you can't find the answer in our knowledge base, don't hesitate to contact us for help.