Enterprise Architecture Capability-Value Alignment Matrix

The Enterprise Architecture Capability-Value Alignment Matrix is a 2x2 matrix used to evaluate the alignment of an organization's capabilities and values. It helps to identify areas of misalignment and prioritize areas for improvement.

At a very high level, the Enterprise Architecture Capability-Value Alignment Matrix is used in the context of business, enterprise architecture.

Enterprise Architecture Capability-Value Alignment Matrix quadrant descriptions, including examples
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What is the Enterprise Architecture Capability-Value Alignment Matrix?

A visual explanation is shown in the image above. The Enterprise Architecture Capability-Value Alignment Matrix can be described as a matrix with the following quadrants:

  1. High Alignment: High alignment between an organization's capabilities and values, such as a customer service team that is able to quickly and effectively resolve customer complaints.
  2. Moderate Alignment: Moderate alignment between an organization's capabilities and values, such as a customer service team that is able to resolve some customer complaints, but not all.
  3. Low Alignment: Low alignment between an organization's capabilities and values, such as a customer service team that is unable to resolve customer complaints.
  4. Very Low Alignment: Very low alignment between an organization's capabilities and values, such as a customer service team that is unable to respond to customer inquiries.

What is the purpose of the Enterprise Architecture Capability-Value Alignment Matrix?

The Enterprise Architecture Capability-Value Alignment Matrix is a 2x2 matrix used to evaluate the alignment of an organization's capabilities and values. It helps to identify areas of misalignment and prioritize areas for improvement. The matrix is divided into four quadrants, each representing a different level of alignment between an organization's capabilities and values.

The top-left quadrant represents a high level of alignment between an organization's capabilities and values. This is the ideal state, as it indicates that the organization is able to effectively leverage its capabilities to achieve its desired outcomes. Examples of entries in this quadrant include a customer service team that is able to quickly and effectively resolve customer complaints, or a marketing team that is able to effectively target its campaigns to the right audience.

The top-right quadrant represents a moderate level of alignment between an organization's capabilities and values. This indicates that the organization is able to leverage its capabilities to achieve some of its desired outcomes, but not all. Examples of entries in this quadrant include a customer service team that is able to resolve some customer complaints, but not all, or a marketing team that is able to target some of its campaigns to the right audience, but not all.

The bottom-left quadrant represents a low level of alignment between an organization's capabilities and values. This indicates that the organization is not able to leverage its capabilities to achieve its desired outcomes. Examples of entries in this quadrant include a customer service team that is unable to resolve customer complaints, or a marketing team that is unable to target its campaigns to the right audience.

The bottom-right quadrant represents a very low level of alignment between an organization's capabilities and values. This indicates that the organization is not able to leverage its capabilities to achieve any of its desired outcomes. Examples of entries in this quadrant include a customer service team that is unable to respond to customer inquiries, or a marketing team that is unable to generate any leads.


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What templates are related to Enterprise Architecture Capability-Value Alignment Matrix?

The following templates can also be categorized as business, enterprise architecture and are therefore related to Enterprise Architecture Capability-Value Alignment Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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