Competency Capability Maturity Matrix

The Competency Capability Maturity Matrix is an effective tool for assessing the current level of competency and capability of an organization. It is a 2x2 matrix that categorizes competencies and capabilities into four distinct quadrants, each representing a different level of maturity.

At a very high level, the Competency Capability Maturity Matrix is used in the context of business, marketing, finance.

Competency Capability Maturity Matrix quadrant descriptions, including examples
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What is the Competency Capability Maturity Matrix?

A visual explanation is shown in the image above. The Competency Capability Maturity Matrix can be described as a matrix with the following quadrants:

  1. Low Competency/Capability: Lack of understanding, knowledge, and skills; e.g. “limited understanding of the customer”
  2. Moderate Competency/Capability: Basic understanding, knowledge, and skills; e.g. “basic understanding of the customer”
  3. High Competency/Capability: Deep understanding, knowledge, and skills; e.g. “deep understanding of the customer”
  4. Expert Competency/Capability: Expert understanding, knowledge, and skills; e.g. “expert understanding of the customer”

What is the purpose of the Competency Capability Maturity Matrix?

The Competency Capability Maturity Matrix is a 2x2 matrix that categorizes competencies and capabilities into four distinct quadrants, each representing a different level of maturity. The four quadrants are:

  • Quadrant 1: This quadrant represents the lowest level of competency and capability, and is characterized by a lack of understanding, knowledge, and skills. Examples of entries in this quadrant include “limited understanding of the customer” and “limited knowledge of the market”.
  • Quadrant 2: This quadrant represents a moderate level of competency and capability, and is characterized by basic understanding, knowledge, and skills. Examples of entries in this quadrant include “basic understanding of the customer” and “basic knowledge of the market”.
  • Quadrant 3: This quadrant represents a high level of competency and capability, and is characterized by a deep understanding, knowledge, and skills. Examples of entries in this quadrant include “deep understanding of the customer” and “deep knowledge of the market”.
  • Quadrant 4: This quadrant represents the highest level of competency and capability, and is characterized by an expert understanding, knowledge, and skills. Examples of entries in this quadrant include “expert understanding of the customer” and “expert knowledge of the market”.

The Competency Capability Maturity Matrix is a useful tool for assessing the current level of competency and capability of an organization, and can be used to identify areas for improvement.


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What templates are related to Competency Capability Maturity Matrix?

The following templates can also be categorized as business, marketing, finance and are therefore related to Competency Capability Maturity Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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