Operating Model Matrix

The Operating Model Matrix is a 2x2 matrix used to visualize and analyze the different components of an organization's operating model. It helps to identify areas of improvement and opportunities for growth.

At a very high level, the Operating Model Matrix is used in the context of business, finance.

Operating Model Matrix quadrant descriptions, including examples
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What is the Operating Model Matrix?

A visual explanation is shown in the image above. The Operating Model Matrix can be described as a matrix with the following quadrants:

  1. Processes: Processes are the procedures and processes used to get work done, such as customer service, product development, and marketing.
  2. People: People are the people within the organization who are responsible for the processes and procedures, such as managers, employees, and contractors.
  3. Technology: Technology is the technology used to support the processes and people within the organization, such as software, hardware, and networks.
  4. Data: Data is the data that is used to support the processes, people, and technology within the organization, such as customer data, financial data, and operational data.

What is the purpose of the Operating Model Matrix?

The Operating Model Matrix is a 2x2 matrix used to visualize and analyze the different components of an organization's operating model. It helps to identify areas of improvement and opportunities for growth. The four quadrants of the matrix represent the four main components of an operating model: Processes, People, Technology, and Data. By analyzing each component, organizations can identify areas of improvement and opportunities for growth.

The top-left quadrant of the matrix represents Processes. This includes the processes and procedures that an organization uses to get work done. Examples of processes include customer service, product development, and marketing. The top-right quadrant of the matrix represents People. This includes the people within the organization who are responsible for the processes and procedures. Examples of people include managers, employees, and contractors. The bottom-left quadrant of the matrix represents Technology. This includes the technology used to support the processes and people within the organization. Examples of technology include software, hardware, and networks. The bottom-right quadrant of the matrix represents Data. This includes the data that is used to support the processes, people, and technology within the organization. Examples of data include customer data, financial data, and operational data.

By analyzing each component of the Operating Model Matrix, organizations can identify areas of improvement and opportunities for growth. This can help organizations to become more efficient and effective in their operations.


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What templates are related to Operating Model Matrix?

The following templates can also be categorized as business, finance and are therefore related to Operating Model Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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