Key Performance Indicator (KPI) Matrix
The Key Performance Indicator (KPI) Matrix is a 2x2 matrix that helps organizations measure their performance and progress towards their goals. It divides the performance indicators into four categories: Critical Success Factors, Key Performance Indicators, Supporting Indicators, and Unimportant Indicators.
At a very high level, the Key Performance Indicator (KPI) Matrix is used in the context of business, marketing, finance.
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- Marketing Mix-Value Matrix
- Marketing Performance Matrix
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- Marketing Research-Analysis Matrix
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- Organizational Resilience-Value Matrix
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- Organizational Resilience-Value Stream Alignment Matrix
- Organizational Risk-Opportunity Matrix
- Organizational Structure-Value Matrix
- Organizational Sustainability Matrix
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- Partner Selection Matrix
- Partnership Marketing Matrix
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- Perception-Positioning Matrix
- Performance and Potential Matrix
- Performance Appraisal Matrix
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- Skill Gap Matrix
- Skill-Will Matrix
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- Software Development Capability-Value Matrix
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- Strategic Capability-Value Stream Alignment Matrix
- Strategic Capability-Value Stream-Value Proposition Alignment Matrix
- Strategic Maturity Matrix
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- Strategic Performance-Value Matrix
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- Supply Chain Analysis Matrix
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- Supply Chain Visibility Matrix
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- Sustainability Performance-Value Chain Alignment Matrix
- Sustainability Performance-Value Matrix
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- SWOT Analysis Matrix for Marketing
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- System Development Capability-Value Matrix
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- Systems Engineering Capability-Value Matrix
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- Talent Acquisition-Performance Matrix
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- Talent Performance-Value Matrix
- Talent Pool Matrix
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- Target Market Matrix
- Technology Adoption Lifecycle
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- Technology Capability Maturity Model
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- Technology Evaluation Matrix
- Technology Innovation Matrix
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- Technology-Value-Complexity Matrix
- Test Matrix
- The 7 Habits of Highly Effective People
- The Impact-Effort Matrix
- Time Management Matrix
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- Total Cost of Ownership-Value Alignment Matrix
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- Total Quality Management Matrix
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- Transition Capability-Value Matrix
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- User Experience Matrix
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- Value Chain Analysis
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- Value-Based Pricing Matrix
- Vendor Evaluation Matrix
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- Vendor Risk Matrix
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- Viral Marketing Matrix
- Voice of Customer Matrix
- Website Traffic-Conversion Matrix
- Work Breakdown Structure (WBS)
- Workforce Capability Development-Performance Alignment Matrix
- Workforce Capability Development-Value Alignment Matrix
- Workforce Capability-Performance Matrix
- Workforce Capability-Value Alignment Matrix
- Workforce Development-Performance Alignment Matrix
- Workforce Development-Value Matrix
- Workforce Development-Value Proposition Alignment Matrix
- Workforce Performance-Value Chain Alignment Matrix
- Workforce Performance-Value Proposition-Value Chain Alignment Matrix
- Workforce Performance-Value Stream Alignment Matrix
- Workforce Skill Development Matrix
- YouTube Marketing Matrix
What is the Key Performance Indicator (KPI) Matrix?
A visual explanation is shown in the image above. The Key Performance Indicator (KPI) Matrix can be described as a matrix with the following quadrants:
- Critical Success Factors: Critical Success Factors are the most important performance indicators, and they are the ones that will have the most impact on the organization's success. Examples include customer satisfaction, employee engagement, and market share.
- Key Performance Indicators: Key Performance Indicators measure the performance of the organization in relation to its goals. Examples include sales revenue, customer retention rate, and cost per acquisition.
- Supporting Indicators: Supporting Indicators provide additional information about the performance of the organization. Examples include website traffic, social media engagement, and customer feedback.
- Unimportant Indicators: Unimportant Indicators are indicators that are not important to the organization's success. Examples include website page views, time spent on website, and number of downloads.
What is the purpose of the Key Performance Indicator (KPI) Matrix?
The Key Performance Indicator (KPI) Matrix is a 2x2 matrix that helps organizations measure their performance and progress towards their goals. It divides the performance indicators into four categories: Critical Success Factors, Key Performance Indicators, Supporting Indicators, and Unimportant Indicators.
Critical Success Factors (CSFs) are the most important performance indicators, and they are the ones that will have the most impact on the organization's success. These are the indicators that must be monitored and managed closely.
Key Performance Indicators (KPIs) are indicators that measure the performance of the organization in relation to its goals. These are the indicators that should be tracked on a regular basis to ensure that the organization is on track to achieving its goals.
Supporting Indicators are indicators that provide additional information about the performance of the organization. These indicators can be used to provide additional insight into the performance of the organization, but they are not as important as the CSFs and KPIs.
Unimportant Indicators are indicators that are not important to the organization's success. These indicators can be used to provide additional information, but they are not as important as the other indicators.
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What templates are related to Key Performance Indicator (KPI) Matrix?
The following templates can also be categorized as business, marketing, finance and are therefore related to Key Performance Indicator (KPI) Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.
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