Business Process Management Matrix

The Business Process Management Matrix is a 2x2 matrix used to categorize and prioritize business processes. It divides processes into four categories: Core, Support, Discretionary, and Non-Value-Added.

At a very high level, the Business Process Management Matrix is used in the context of business, process management.

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What is the Business Process Management Matrix?

A visual explanation is shown in the image above. The Business Process Management Matrix can be described as a matrix with the following quadrants:

  1. Core Processes: Core processes are those that are essential to the business and must be completed in order for the business to be successful (e.g. product development, customer service).
  2. Support Processes: Support processes are those that are necessary to support the core processes, but are not essential for the business to be successful (e.g. payroll, accounting).
  3. Discretionary Processes: Discretionary processes are those that are not essential to the business, but are beneficial and can be implemented if resources are available (e.g. marketing, research and development).
  4. Non-Value-Added Processes: Non-Value-Added processes are those that do not add any value to the business and should be eliminated (e.g. redundant paperwork, unnecessary meetings).

What is the purpose of the Business Process Management Matrix?

The Business Process Management Matrix is a 2x2 matrix used to categorize and prioritize business processes. It divides processes into four categories: Core, Support, Discretionary, and Non-Value-Added. Core processes are those that are essential to the business and must be completed in order for the business to be successful. Support processes are those that are necessary to support the core processes, but are not essential for the business to be successful. Discretionary processes are those that are not essential to the business, but are beneficial and can be implemented if resources are available. Non-Value-Added processes are those that do not add any value to the business and should be eliminated.

The Business Process Management Matrix is a useful tool for businesses to identify and prioritize processes. It can help businesses focus on the most important processes and eliminate those that are not adding value. It can also help businesses identify areas where resources can be allocated to improve efficiency and effectiveness.


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What templates are related to Business Process Management Matrix?

The following templates can also be categorized as business, process management and are therefore related to Business Process Management Matrix: Effort Impact Matrix, Gap Analysis Matrix, Growth Share Matrix, Kraljic Matrix, Outsourcing Matrix, Quadrant Analysis, Risk Analysis Matrix, Risk Value Matrix. You can browse them using the menu above.

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