Tenant Communication Tracker Template

More real-estate templates

Ensure seamless communication with tenants by keeping track of all interactions and promptly addressing urgent matters. This template helps leasing managers efficiently manage and prioritize tenant communications, from urgent maintenance requests to routine inspections.

By using this template, you can improve tenant satisfaction, maintain good relationships, and ensure all tenant-related tasks are handled in a timely manner.

Get this template on priority matrix

Tenant Communication Tracker for Priority Matrix

Tenant Communication Tracker in Priority Matrix

Manage and prioritize tenant communications effectively to maintain strong tenant relationships.

You can start using Tenant Communication Tracker or other Real-Estate Project Templates with Priority Matrix in just a few steps:

  1. Click to sign in or create an account in the system
  2. Start adding your items to the matrix
  3. If you prefer to use the Mac and Windows app download Priority Matrix and take your data with you
If you have any questions and you can't find the answer in our knowledge base, don't hesitate to contact us for help.


Proposed Tasks

High Importance, Urgent

  • Urgent Maintenance Request - Due in 1 day
    ☐ Identify the issue ☐ Coordinate with maintenance team ☐ Inform tenant about the scheduled maintenance
  • Tenant Complaint - Due in 2 days
    ☐ Understand the complaint ☐ Identify possible solutions ☐ Communicate with the tenant
  • Tenant Inquiry - Due in 3 days
    ☐ Understand tenant's inquiry ☐ Prepare response ☐ Communicate response to tenant
  • Property Damage Report - Due in 1 week
    ☐ Receive and review damage report ☐ Coordinate repair or replacement ☐ Communicate with tenant about the process

High Importance, Not Urgent

  • Lease Renewal - Due in 3 weeks
    ☐ Review previous lease agreement ☐ Prepare new lease agreement ☐ Set up a meeting with the tenant to discuss the new lease
  • Routine Inspection - Due in 1 month
    ☐ Schedule inspection date and time with tenant ☐ Prepare inspection checklist ☐ Conduct inspection
  • Tenant Move-out - Due in 2 months
    ☐ Confirm move-out date ☐ Prepare move-out information packet ☐ Coordinate final walkthrough
  • Annual Rent Increase Notice - Due in 2 months
    ☐ Calculate new rent ☐ Prepare and send notice to tenant

Low Importance, Urgent

  • Rent Payment Reminder - Due in 2 days
    ☐ Prepare reminder notice ☐ Send reminder to tenant
  • Emergency Contact Update - Due in 1 week
    ☐ Request updated emergency contact information from tenant ☐ Update records