Enhancing Member Experience Project Template

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Enhance the member experience in your coworking and shared office spaces with this comprehensive template. Prioritize key tasks such as organizing events, improving facilities, and providing opportunities for networking and wellness activities.

This template helps you create a welcoming and productive environment, ensuring high satisfaction and retention rates amongst your members.

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Enhancing Member Experience Project for Priority Matrix

Enhancing Member Experience Project in Priority Matrix

Boost member satisfaction with events, networking, and facility upgrades in your coworking space.

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Proposed Tasks

High Impact, Immediate Implementation

  • Task 3: Improve Wi-Fi Connectivity (due in 1 week)
    ☐ Conduct a Wi-Fi speed and reliability test ☐ coordinate with service provider for improvements
  • Task 1: Implement Monthly Networking Events (due in 2 weeks)
    ☐ Identify suitable dates and times ☐ organize logistics ☐ promote events to members
  • Task 5: Install New Coffee Machine (due in 1 month)
    ☐ Research and select a suitable coffee machine ☐ install and test the machine
  • Task 7: Create a Member Feedback System (due in 1 month)
    ☐ Develop a system for collecting and analyzing member feedback ☐ implement and promote the system
  • Task 10: Implement a Member Referral Program (due in 1 month)
    ☐ Design the referral program ☐ promote to current members

High Impact, Longer Term

  • Task 2: Upgrade Lounge Area (due in 2 months)
    ☐ Evaluate current lounge area ☐ research potential improvements ☐ plan and execute renovation
  • Task 8: Improve Lighting in Workspaces (due in 2 months)
    ☐ Assess current lighting ☐ plan and implement lighting improvements
  • Task 6: Develop Member App (due in 6 months)
    ☐ Outline app features ☐ coordinate with app development team ☐ test and launch the app

Lower Impact, Immediate Implementation

  • Task 4: Organize Weekly Yoga Sessions (due in 3 weeks)
    ☐ Find a yoga instructor ☐ schedule sessions ☐ inform members
  • Task 9: Organize a Member Social Event (due in 3 weeks)
    ☐ Plan the event ☐ organize logistics ☐ promote to members