Tenant Issues and Requests Tracking Template

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Effectively manage tenant issues and requests with this comprehensive tracking template. This tool helps you maintain a prioritized list of tenant concerns, allowing for timely resolutions and enhanced tenant satisfaction.

By using this template, you can ensure that tenant issues are addressed promptly, fostering good tenant relations and successful property management.

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Tenant Issues and Requests Tracking for Priority Matrix

Tenant Issues and Requests Tracking in Priority Matrix

Track and manage tenant issues and requests to ensure timely resolutions and improved tenant satisfaction.

You can start using Tenant Issues and Requests Tracking or other Property-Management Project Templates with Priority Matrix in just a few steps:

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Proposed Tasks

High Urgency, High Importance

  • Setup Issue Tracking System
    ☐ Identify suitable software ☐ Setup software ☐ Train team on using the system
  • Leak in Tenant's Bathroom (due in 2 days)
    ☐ Send plumber to assess ☐ Fix leak ☐ Follow up with tenant
  • Tenant's Noise Complaint (due in 2 days)
    ☐ Investigate complaint ☐ Address issue with offending tenant ☐ Follow up with complainant
  • Broken Lift (due in 3 days)
    ☐ Contact maintenance ☐ Supervise repair ☐ Inform tenants

Low Urgency, High Importance

  • Tenant's Request for Additional Parking Space (due in 1 week)
    ☐ Check availability ☐ Assign parking space ☐ Notify tenant
  • Tenant's Request for Pet Approval (due in 2 weeks)
    ☐ Review pet policy ☐ Approve or deny request ☐ Notify tenant
  • Annual Rent Review (due in 3 months)
    ☐ Review market rates ☐ Propose new rent ☐ Notify tenant

High Urgency, Low Importance

  • Broken Gym Equipment (due in 1 week)
    ☐ Assess damage ☐ Arrange repair or replacement ☐ Notify tenants
  • Regular Property Inspection (due in 1 month)
    ☐ Plan inspection date ☐ Carry out inspection ☐ Document findings

Low Urgency, Low Importance

  • Tenant's Request for Decor Changes (due in 1 month)
    ☐ Evaluate request ☐ Approve or deny request ☐ Notify tenant