Stakeholder Communication Management Template

Stakeholder Communication Management in Priority Matrix

Ensure clear communication with stakeholders to meet expectations and keep them informed about project progress.

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Proposed Tasks

Critical Communication

• Addressing Stakeholder Concerns
  ☐ Address any concerns or issues raised by stakeholders in a timely manner
• Identify Key Stakeholders
  ☐ Identify all key stakeholders involved in the capital projects ☐ Understand their roles, interests, and influence ☐ Create a stakeholder register
• Project Completion Communication
  ☐ Inform stakeholders about project completion and its outcome
• Project Kick-off Meeting
  ☐ Organize a kick-off meeting to inform stakeholders about the project ☐ Discuss the communication plan
• Stakeholder Communication Plan
  ☐ Develop a communication plan outlining when and how stakeholders will be updated ☐ Define the key messages for each stakeholder group

Regular Updates

• Monthly Stakeholder Meetings
  ☐ Organize monthly meetings to discuss project progress, changes, and address any concerns
• Project Milestone Updates
  ☐ Update stakeholders whenever a project milestone is reached
• Weekly Project Progress Reports
  ☐ Prepare weekly reports detailing the progress of the project ☐ Share these reports with stakeholders

Feedback and Adjustment

• Feedback Analysis and Adjustment
  ☐ Analyze feedback received ☐ Adjust the communication plan as necessary
• Post-Project Evaluation Meeting
  ☐ Organize a post-project evaluation meeting to discuss lessons learned and areas of improvement
• Project Closure Report
  ☐ Prepare a project closure report detailing project outcomes, lessons learned, and stakeholder feedback
• Stakeholder Feedback Collection
  ☐ Collect feedback from stakeholders about the project and communication process
• Stakeholder Satisfaction Survey
  ☐ Conduct a survey to gauge stakeholder satisfaction with the project and communication process

Less Urgent Communication

• Archive Project Documents
  ☐ Archive all project documents for future reference
• Post-Project Stakeholder Communication
  ☐ Keep stakeholders informed about any post-project developments or changes
• Project Lessons Presentation
  ☐ Prepare a presentation outlining the lessons learned from the project ☐ Present this to key stakeholders and team members
• Stakeholder Recognition
  ☐ Recognize and appreciate stakeholders for their contribution and support during the project
• Survey Analysis
  ☐ Analyze survey results to identify areas of improvement for future projects
• Update Project Management Tools
  ☐ Update project management tools with final project data and stakeholder feedback
• Updating Stakeholder Register
  ☐ Update the stakeholder register post-project, noting any changes in stakeholder roles or influence