Mediation Task Management Template

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Effective conflict resolution is crucial in any industry. This template helps HR professionals organize and manage mediation tasks using specialized software. By tracking current cases, assigning mediators, scheduling sessions, and monitoring progress, conflicts can be resolved in a timely and effective manner.

With structured steps and ongoing support, this template ensures that all mediation processes are documented, evaluated, and improved continuously, fostering a harmonious workplace environment.

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Mediation Task Management for Priority Matrix

Mediation Task Management in Priority Matrix

Track and manage mediation tasks to ensure effective conflict resolution between employees.

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Proposed Tasks

High Urgency, High Importance

  • Task 10: Provide Post-Mediation Support (Ongoing)
    ☐ Provide support to parties involved post-mediation ☐ Ensure conflicts are fully resolved and parties are satisfied
  • Task 6: Conduct Mediation Sessions (Ongoing)
    ☐ Conduct mediation sessions as per schedule ☐ Ensure all parties are present and engaged
  • Task 1: Identify Current Mediation Cases (Due in 2 days)
    ☐ Gather information on all current mediation cases ☐ Identify parties involved ☐ Understand the nature of the conflicts
  • Task 2: Prioritize Mediation Cases (Due in 3 days)
    ☐ Assess the urgency and importance of each case ☐ Prioritize cases based on assessment
  • Task 16: Implement Improvements (Due in 9 months)
    ☐ Implement improvements identified in the review ☐ Monitor effectiveness of improvements

Low Urgency, High Importance

  • Task 20: Plan for Next Year (Due in 13 months)
    ☐ Plan for mediation tasks for the next year ☐ Set goals and objectives
  • Task 7: Monitor Progress of Mediation (Ongoing)
    ☐ Regularly check in with mediators to monitor progress ☐ Address any issues or concerns raised
  • Task 3: Assign Mediators (Due in 1 week)
    ☐ Identify suitable mediators for each case ☐ Assign mediators based on their expertise and availability
  • Task 4: Schedule Mediation Sessions (Due in 1 week)
    ☐ Coordinate with parties involved to schedule mediation sessions ☐ Ensure mediators are available for scheduled times
  • Task 9: Evaluate Mediation Outcomes (Due in 3 months)
    ☐ Evaluate the outcomes of completed mediation cases ☐ Identify successful strategies and areas for improvement
  • Task 12: Update Mediation Policies (Due in 5 months)
    ☐ Update mediation policies based on lessons learned from current cases ☐ Ensure policies are effective and up-to-date
  • Task 13: Train Staff on Updated Policies (Due in 6 months)
    ☐ Train HR staff on updated mediation policies ☐ Ensure staff understand and can effectively implement policies
  • Task 15: Review Mediation Process (Due in 8 months)
    ☐ Review overall mediation process ☐ Identify areas for improvement
  • Task 19: Conduct Year-End Review (Due in 12 months)
    ☐ Conduct a year-end review of the mediation process ☐ Identify successes and areas for improvement

High Urgency, Low Importance

  • Task 8: Update Mediation Records (Ongoing)
    ☐ Update records with progress of each mediation case ☐ Ensure records are accurate and up-to-date
  • Task 5: Prepare Mediation Materials (Due in 2 weeks)
    ☐ Prepare necessary documents and materials for mediation sessions ☐ Distribute materials to mediators and parties involved
  • Task 18: Update Mediation Software (Due in 11 months)
    ☐ Update mediation software with any necessary changes ☐ Ensure software is functioning properly

Low Urgency, Low Importance

  • Task 11: Conduct Follow-Up (Due in 4 months)
    ☐ Conduct follow-up with parties involved to ensure conflict resolution is holding ☐ Address any emerging issues
  • Task 14: Develop Mediation Case Study (Due in 7 months)
    ☐ Develop a case study based on a completed mediation case ☐ Use case study for training and policy development
  • Task 17: Conduct Staff Feedback Session (Due in 10 months)
    ☐ Conduct a feedback session with HR staff ☐ Address any concerns and gather suggestions