Maintenance Request Management Template

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Ensure tenant satisfaction by efficiently managing and prioritizing maintenance requests. This template helps you track urgent and non-urgent maintenance issues, coordinate with tenants and contractors, and schedule repairs using Priority Matrix.

By implementing this template, you can streamline the maintenance request process, ensuring timely resolutions and preventing issues from slipping through the cracks.

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Maintenance Request Management for Priority Matrix

Maintenance Request Management in Priority Matrix

Efficiently track and prioritize tenant maintenance requests to ensure timely resolutions and tenant satisfaction.

You can start using Maintenance Request Management or other Real-Estate-Property-Management Project Templates with Priority Matrix in just a few steps:

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Proposed Tasks

Urgent and Important

  • Task 1: Urgent Plumbing Issue - due in 1 day
    ☐ Identify the problem ☐ Find a plumber ☐ Coordinate with tenant
  • Task 7: Urgent HVAC Issue - due in 1 day
    ☐ Identify the problem ☐ Find a HVAC technician ☐ Coordinate with tenant
  • Task 10: Urgent Roof Leak - due in 1 day
    ☐ Identify the problem ☐ Find a roofer ☐ Coordinate with tenant
  • Task 5: Urgent Electrical Issue - due in 2 days
    ☐ Identify the problem ☐ Find an electrician ☐ Coordinate with tenant

Important but not Urgent

  • Task 2: Schedule Quarterly Maintenance - due in 2 weeks
    ☐ Identify maintenance needs ☐ Find a contractor ☐ Coordinate with tenants
  • Task 9: Review Vendor Contracts - due in 2 weeks
    ☐ Review current contracts ☐ Identify areas for improvement ☐ Negotiate contract terms
  • Task 6: Update Maintenance Guidelines - due in 4 weeks
    ☐ Review current guidelines ☐ Identify areas for improvement ☐ Update guidelines

Urgent but not Important

  • Task 3: Review Maintenance Budget - due in 3 days
    ☐ Review current budget ☐ Identify areas for improvement ☐ Adjust budget as needed

Not Urgent and Not Important

  • Task 8: Non-Urgent Carpet Replacement - due in 3 weeks
    ☐ Identify carpet requirements ☐ Find a carpet installer ☐ Coordinate with tenant
  • Task 4: Non-Urgent Paint Job Request - due in 1 month
    ☐ Identify paint job requirements ☐ Find a painter ☐ Coordinate with tenant