IT Task Tracking and Prioritization Template

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Enhance your IT task management with our IT Task Tracking and Prioritization template. Using Priority Matrix, this template helps you focus on high-priority IT tasks while delegating less urgent ones. Ensure that critical system updates and troubleshooting are handled promptly, maintaining system integrity and client satisfaction.

With clearly defined steps and priorities, this template is designed to streamline your IT workflow, making it easier to identify and address critical issues on time.

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IT Task Tracking and Prioritization for Priority Matrix

IT Task Tracking and Prioritization in Priority Matrix

Prioritize and track IT tasks effectively to ensure critical issues are addressed promptly and efficiently.

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Proposed Tasks

Critical and Urgent

  • Troubleshoot Network Issue - due in 1 day
    ☐ Identify the root cause ☐ Develop a solution ☐ Implement the solution
  • Immediate Virus Threat Mitigation - due in 1 day
    ☐ Identify infected systems ☐ Isolate infected systems ☐ Eliminate threat ☐ Restore systems
  • Update Security Patches - due in 2 days
    ☐ Identify outdated security patches ☐ Download latest patches ☐ Test patches in non-production environment ☐ Roll out patches to production

Critical but not Urgent

  • Prepare IT Budget Proposal - due in 1 week
    ☐ Review current budget ☐ Identify future needs ☐ Prepare draft proposal ☐ Review and finalize proposal
  • Routine System Maintenance - due in 3 weeks
    ☐ Review system performance metrics ☐ Identify potential issues ☐ Perform preventive maintenance
  • Employee IT Training - due in 1 month
    ☐ Identify training needs ☐ Develop training materials ☐ Conduct training sessions
  • IT Policy Review - due in 1 month
    ☐ Review current policies ☐ Identify areas for improvement ☐ Update policies ☐ Distribute updated policies
  • Upgrade Server Hardware - due in 2 months
    ☐ Identify hardware requirements ☐ Source new hardware ☐ Install and test new hardware

Not Critical but Urgent

  • Helpdesk Ticket Resolution - due in 2 days
    ☐ Review ticket details ☐ Identify solution ☐ Implement solution ☐ Close ticket
  • Data Backup - due in 3 days
    ☐ Identify data for backup ☐ Perform backup ☐ Verify backup integrity