Improving Leisure Services at the Golf Club Template
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Enhance the quality and range of leisure services offered at your golf club with this comprehensive management template. This step-by-step guide helps general managers assess current services, research industry trends, develop and implement improvement plans, and gather feedback for continuous enhancement.
Ideal for ensuring member satisfaction and staying competitive, this template aids in efficiently managing and improving leisure services, from quick wins to long-term developments.
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Improving Leisure Services at the Golf Club in Priority Matrix
Enhance leisure services at your golf club with this comprehensive management template.
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Proposed Tasks
High Impact, Quick Wins
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Evaluate Current Leisure Services - due in 2 weeks
Review and assess the current leisure services offered at the golf club. Identify strengths, weaknesses, and areas for improvement. ☐ Survey club members ☐ Analyze feedback ☐ Document findings -
Develop Service Improvement Plan - due in 6 weeks
Based on the evaluation of current services and industry research, create a comprehensive plan to enhance leisure services. ☐ Create action plan ☐ Define milestones ☐ Set timelines -
Implement Quick Wins - due in 2 months
Implement the quick wins identified in the service improvement plan. This could include simple enhancements to existing services or the introduction of new, easy-to-implement services. ☐ Implement changes ☐ Monitor progress ☐ Gather feedback
High Impact, Long Term
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Research Industry Trends - due in 1 month
Investigate the latest trends in the golf and leisure industry. Understand what competitors are doing and what club members might expect or enjoy. ☐ Internet research ☐ Competitor analysis ☐ Industry reports -
Long-Term Service Development - due in 4 months
Begin the development and implementation of long-term service enhancements. This could involve more significant changes or the introduction of entirely new services. ☐ Develop new services ☐ Implement changes ☐ Monitor progress -
Staff Training - due in 6 months
Train staff on the new or enhanced services. Ensure they understand the changes and can effectively communicate them to club members. ☐ Develop training materials ☐ Conduct training sessions ☐ Monitor staff performance -
Marketing and Promotion - due in 7 months
Market and promote the new or enhanced services to club members and potential new members. ☐ Create marketing plan ☐ Develop promotional materials ☐ Implement marketing plan -
Ongoing Service Evaluation - due in 8 months
Continue to monitor and evaluate the leisure services. Make adjustments as needed based on member feedback and staff input. ☐ Monitor services ☐ Gather feedback ☐ Make adjustments -
Annual Report - due in 10 months
Create an annual report detailing the changes made, member feedback, and the impact on the club. ☐ Collect data ☐ Write report ☐ Present findings
Low Impact, Quick Wins
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Member Feedback Surveys - due in 5 months
Conduct surveys of club members to gather feedback on the changes made. Use this feedback to adjust and improve services further. ☐ Design survey ☐ Distribute survey ☐ Analyze responses