Donor Engagement and Follow-up Management Template
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Effective donor engagement and follow-up are crucial for maintaining strong relationships in the non-profit sector. This template provides a comprehensive guide to track and manage donor interactions, ensuring timely follow-ups and relationship building.
By following this template, non-profits can develop a clear strategy for donor engagement, implement follow-up plans, and continuously monitor and adjust their approach to nurture lasting donor relationships.
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Donor Engagement and Follow-up Management in Priority Matrix
Track and manage donor engagements effectively to ensure timely follow-ups and build strong relationships.
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Proposed Tasks
High Impact, Quick Wins
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Create donor engagement database - due in 1 week
Develop a comprehensive database to track all donor engagements and follow-ups.☐ Identify key data points☐ Design database structure☐ Implement database -
Create follow-up plan - due in 1 week
Develop a plan for timely follow-ups with donors after engagement.☐ Determine follow-up timing☐ Create follow-up templates☐ Establish follow-up procedures -
Develop donor engagement strategy - due in 2 weeks
Create a clear strategy for donor engagement, including communication channels, frequency, and content.☐ Define engagement goals☐ Outline engagement methods☐ Establish engagement schedule -
Staff training on donor engagement - due in 1 month
Ensure all staff are trained on the importance of donor engagement and the specific strategies and procedures in place.☐ Develop training materials☐ Conduct training sessions☐ Provide ongoing support and resources -
Staff training on donor follow-ups - due in 1 month
Ensure all staff are trained on the importance of timely follow-ups and the specific procedures in place.☐ Develop training materials☐ Conduct training sessions☐ Provide ongoing support and resources
High Impact, Long Term
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Donor relationship building - ongoing
Focus on nurturing relationships with donors.☐ Personalize communications☐ Recognize donor contributions☐ Offer opportunities for deeper engagement -
Implement follow-up plan - due in 2 weeks
Put the follow-up plan into action.☐ Train staff on procedures☐ Begin initial follow-ups☐ Monitor and adjust plan as needed -
Implement donor engagement strategy - due in 1 month
Put the donor engagement strategy into action.☐ Train staff on strategy☐ Begin initial engagements☐ Monitor and adjust strategy as needed
Low Impact, Quick Wins
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Monitor donor engagement - ongoing
Continuously monitor donor engagement to ensure strategy is effective.☐ Track engagement metrics☐ Analyze engagement data☐ Adjust strategy as needed -
Monitor donor follow-ups - ongoing
Continuously monitor donor follow-ups to ensure plan is effective.☐ Track follow-up metrics☐ Analyze follow-up data☐ Adjust plan as needed