Customer Booking Prioritization Template

More tourism templates

Enhance your booking management with the Customer Booking Prioritization template. This template helps you track and prioritize customer bookings using a priority matrix, ensuring that urgent and important reservations are handled promptly.

With tasks ranging from booking confirmations to customer inquiries and payment processing, this template ensures efficient operations and improved customer satisfaction by focusing on what's most important.

Get this template on priority matrix

Customer Booking Prioritization for Priority Matrix

Customer Booking Prioritization in Priority Matrix

Use a priority matrix to manage and prioritize customer bookings efficiently.

You can start using Customer Booking Prioritization or other Tourism Project Templates with Priority Matrix in just a few steps:

  1. Click to sign in or create an account in the system
  2. Start adding your items to the matrix
  3. If you prefer to use the Mac and Windows app download Priority Matrix and take your data with you
If you have any questions and you can't find the answer in our knowledge base, don't hesitate to contact us for help.


Proposed Tasks

Urgent and Important

  • Booking Confirmation due in 1 day
    ☐ Confirm booking details ☐ Send confirmation email
  • Payment Processing due in 2 days
    ☐ Check payment status ☐ Confirm payment receipt
  • Resolve Booking Issues due in 2 weeks
    ☐ Identify booking issues ☐ Resolve issues

Important, Not Urgent

  • Review Booking Details due in 1 week
    ☐ Verify customer information ☐ Check booking details
  • Update Booking Status due in 1 week
    ☐ Check booking status ☐ Update booking status in system
  • Conduct Customer Satisfaction Survey due in 6 weeks
    ☐ Plan survey ☐ Distribute survey
  • Review Customer Feedback due in 7 weeks
    ☐ Collect customer feedback ☐ Review feedback
  • Plan for Peak Season Bookings due in 8 weeks
    ☐ Analyze previous peak season data ☐ Plan for upcoming peak season
  • Train New Staff on Booking System due in 10 weeks
    ☐ Plan training ☐ Conduct training
  • Review and Update Booking Policies due in 11 weeks
    ☐ Review current policies ☐ Update policies if necessary
  • Prepare for End of Year Audit due in 12 weeks
    ☐ Prepare necessary documents ☐ Schedule audit
  • Plan for Next Year's Goals due in 14 weeks
    ☐ Review this year's performance ☐ Set goals for next year

Urgent, Not Important

  • Customer Inquiry Response due in 3 days
    ☐ Read customer inquiry ☐ Formulate response ☐ Send response
  • Follow up on Pending Bookings due in 1 week
    ☐ Identify pending bookings ☐ Follow up with customers
  • Send Booking Reminders due in 2 weeks
    ☐ Identify upcoming bookings ☐ Send booking reminders

Neither Urgent Nor Important

  • Update Customer Database due in 3 weeks
    ☐ Review customer database ☐ Update customer information
  • Prepare Monthly Booking Report due in 4 weeks
    ☐ Collect booking data ☐ Prepare booking report
  • Schedule Routine System Maintenance due in 5 weeks
    ☐ Schedule maintenance ☐ Inform team and customers
  • Check for System Updates due in 9 weeks
    ☐ Check for system updates ☐ Implement updates if available
  • Evaluate Team Performance due in 13 weeks
    ☐ Collect performance data ☐ Evaluate team performance