Crisis Communication Management Project Template
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Effective crisis communication is crucial for safeguarding your company's reputation. This template provides a comprehensive guide to managing crisis communication tasks, from developing a communication plan to conducting crisis simulations.
By prioritizing and coordinating these tasks, you can ensure a timely and effective response to any crisis situation, maintaining trust and credibility with stakeholders.
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Crisis Communication Management Project in Priority Matrix
Ensure a swift and effective response to crisis situations in the pharmaceutical industry.
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Proposed Tasks
High Impact, Immediate Response
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Task 5: Prepare Media List Due in 2 Days
☐ Identify key media outlets ☐ Collect contact information ☐ Establish relationships with media contacts -
Task 4: Set Up Crisis Hotline Due in 3 Days
☐ Identify hotline personnel ☐ Train hotline personnel ☐ Publicize hotline number -
Task 3: Create Crisis Communication Templates Due in 1 Week
☐ Develop templates for press releases ☐ Prepare template for internal communication ☐ Create social media response templates
High Impact, Future Planning
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Task 1: Develop Crisis Communication Plan Due in 2 Weeks
☐ Identify potential crisis scenarios ☐ Design communication strategies for each scenario ☐ Identify key spokespersons -
Task 9: Review Legal Aspects Due in 2 Weeks
☐ Consult with legal team ☐ Review legal implications of crisis scenarios ☐ Integrate legal advice into communication plan -
Task 2: Train Spokespersons Due in 3 Weeks
☐ Organize training sessions ☐ Provide training materials ☐ Conduct mock interviews -
Task 7: Conduct Crisis Simulation Due in 1 Month
☐ Organize simulation scenario ☐ Conduct simulation exercise ☐ Evaluate performance and identify areas for improvement
Low Impact, Immediate Response
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Task 10: Set Up Regular Updates Due in 3 Days
☐ Establish update frequency ☐ Identify update recipients ☐ Prepare update templates -
Task 6: Establish Social Media Monitoring Due in 1 Week
☐ Identify key social media platforms ☐ Set up monitoring tools ☐ Train personnel on monitoring and response
Low Impact, Future Planning
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Task 8: Update Crisis Communication Plan Due in 6 Weeks
☐ Review crisis communication plan ☐ Update based on simulation feedback ☐ Disseminate updated plan