Crisis Communication Management Template
More public-relations templates
Ensure your organization is prepared to handle crises with a clear and structured communication plan. This template guides you through the process of establishing a crisis communication team, developing a detailed plan, creating adaptable message templates, and training your staff on procedures.
By regularly monitoring potential crisis triggers and conducting simulation exercises, you can keep your crisis communication strategy up-to-date and effective. Use this template to manage communication during crises effectively and maintain organizational stability.
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Crisis Communication Management in Priority Matrix
Effectively manage crisis communication with a structured plan and team using this comprehensive template.
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Proposed Tasks
High Impact, Urgent
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Develop Crisis Communication Plan
☐ Identify potential crisis scenarios ☐ Outline preferred communication channels ☐ Detail communication procedures -
Establish Crisis Communication Team
☐ Select key individuals who will manage crisis communication ☐ Define roles and responsibilities
High Impact, Not Urgent
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Prepare Crisis Communication Templates
☐ Create template messages for different crisis scenarios ☐ Ensure templates are adaptable for different communication channels -
Train Staff on Crisis Communication Procedures
☐ Provide training to all staff on the crisis communication plan ☐ Conduct regular refresher training
Low Impact, Urgent
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Maintain Updated Contact List
☐ Keep an updated list of all relevant contacts ☐ Regularly review and update the list -
Monitor Potential Crisis Triggers
☐ Establish a system for monitoring potential crisis triggers ☐ Regularly review and update the monitoring system
Low Impact, Not Urgent
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Conduct Crisis Simulation Exercises
☐ Plan and conduct regular crisis simulation exercises ☐ Review and learn from the outcomes of the exercises -
Regularly Review and Update Crisis Communication Plan
☐ Review the crisis communication plan at least annually ☐ Update the plan as necessary