Client Communication Management Template
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Ensure all client communications are tracked and managed efficiently with this comprehensive template. From email responses and phone calls to meetings and feedback reviews, this template helps you stay on top of client interactions and address their needs promptly.
By utilizing this template, you can maintain strong client relationships, enhance client satisfaction, and ensure that no communication falls through the cracks.
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Client Communication Management in Priority Matrix
Track and manage client communications to ensure timely responses and foster strong client relationships.
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Proposed Tasks
Immediate Response Needed
-
Email Response - Client A due in 1 day
☐ Read the email ☐ draft a response ☐ send the response -
Phone Call - Client B due in 3 days
☐ Review client file ☐ prepare for call ☐ make the call -
Phone Call - Client H due in 4 days
☐ Review client file ☐ prepare for call ☐ make the call -
Phone Call - Client N due in 4 days
☐ Review client file ☐ prepare for call ☐ make the call -
Phone Call - Client T due in 4 days
☐ Review client file ☐ prepare for call ☐ make the call
Scheduled Follow-ups
-
Follow-up Email - Client F due in 2 days
☐ Review client file ☐ draft email ☐ send email -
Follow-up Email - Client L due in 2 days
☐ Review client file ☐ draft email ☐ send email -
Follow-up Email - Client R due in 2 days
☐ Review client file ☐ draft email ☐ send email -
Follow-up Meeting - Client C due in 1 week
☐ Review meeting notes ☐ prepare agenda ☐ conduct meeting -
Meeting - Client I due in 1 week
☐ Prepare for meeting ☐ conduct meeting ☐ follow up after meeting -
Meeting - Client O due in 1 week
☐ Prepare for meeting ☐ conduct meeting ☐ follow up after meeting
Client Feedback & Suggestions
-
Feedback Implementation - Client G due in 1 week
☐ Review client feedback ☐ plan implementation ☐ execute plan -
Feedback Implementation - Client M due in 1 week
☐ Review client feedback ☐ plan implementation ☐ execute plan -
Feedback Implementation - Client S due in 1 week
☐ Review client feedback ☐ plan implementation ☐ execute plan -
Feedback Review - Client D due in 2 weeks
☐ Read client feedback ☐ analyze feedback ☐ integrate useful suggestions -
Feedback Review - Client J due in 2 weeks
☐ Read client feedback ☐ analyze feedback ☐ integrate useful suggestions -
Feedback Review - Client P due in 2 weeks
☐ Read client feedback ☐ analyze feedback ☐ integrate useful suggestions
General Communication
-
General Email - Client E due in 1 day
☐ Read the email ☐ draft a response ☐ send the response -
General Email - Client K due in 1 day
☐ Read the email ☐ draft a response ☐ send the response -
General Email - Client Q due in 1 day
☐ Read the email ☐ draft a response ☐ send the response