Stakeholder and Donor Communication Management Template
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Effective communication with stakeholders and donors is crucial for the success of any non-profit organization. This template helps you systematically track and manage all interactions, ensuring that your communications are timely and effective.
By following this template, you can classify your stakeholders and donors, draft and implement a strategic communication plan, conduct feedback surveys, and continuously improve your communication strategy. Use this guide to foster strong, lasting relationships with your supporters.
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Stakeholder and Donor Communication Management in Priority Matrix
Manage and prioritize communications with stakeholders and donors to maintain strong relationships.
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Proposed Tasks
Urgent & Important
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Compile a Database of Stakeholders and Donors
☐ Identify all stakeholders and donors ☐ Collect their contact information ☐ Classify them based on their interest and interaction level -
Draft a Communication Strategy
☐ Outline communication objectives ☐ Identify key messages for each stakeholder and donor group ☐ Plan communication frequency and mediums -
Manage Communication Issues
☐ Identify any communication issues ☐ Resolve issues promptly -
Review and Adjust Communication Strategy
☐ Review communication effectiveness ☐ Adjust strategy based on feedback and results
Important, Not Urgent
-
Create Stakeholder and Donor Newsletters
☐ Outline key updates and news for the newsletters ☐ Design and distribute newsletters -
Implement Communication Tools
☐ Identify suitable communication management tools ☐ Set up the tools for tracking and scheduling communication -
Schedule First Round of Communication
☐ Plan the content of the initial communication ☐ Schedule the communication
Urgent, Not Important
-
Conduct Feedback Surveys
☐ Design feedback surveys ☐ Distribute surveys to stakeholders and donors ☐ Analyze survey results -
Plan Appreciation Events
☐ Identify event themes and activities ☐ Schedule and organize events
Neither Urgent nor Important
-
Update Database Regularly
☐ Update contact information ☐ Add new stakeholders and donors