Member Communication Management Project Template

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Effective communication is the cornerstone of successful member relations in any non-profit organization. This template guides you through the process of integrating your email system with a task management software, creating email filters, setting up task prioritization, and training your team on the new system.

By following these steps, you can ensure that all member queries and concerns are addressed promptly and efficiently, leading to better member satisfaction and engagement.

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Member Communication Management Project for Priority Matrix

Member Communication Management Project in Priority Matrix

Streamline and manage all member communications efficiently by converting emails into tasks.

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Proposed Tasks

Immediate Attention

  • Task 1: Email system Integration
    ☐ Choose a suitable software ☐ Integrate email system with task management software ☐ Test the integration
  • Task 2: Create Email Filters
    ☐ Create filters for different types of emails ☐ Test the filters

Long Term Actions

  • Task 10: Regular updates to members about any changes
    ☐ Keep members updated about any changes in communication process ☐ Ensure smooth communication with members
  • Task 3: Set Up Task Prioritization
    ☐ Establish criteria for task prioritization ☐ Set up the prioritization in the task management system
  • Task 4: Training staff on new system
    ☐ Prepare training materials ☐ Conduct training sessions
  • Task 9: Regular updates to staff about any changes
    ☐ Keep staff updated about any changes in the system ☐ Train staff on new features

Routine Tasks

  • Task 5: Monitor System Efficiency
    ☐ Monitor the system for any issues ☐ Make necessary adjustments
  • Task 8: Regular system audits
    ☐ Conduct regular system audits ☐ Ensure all tasks are being tracked properly

Low Priority Tasks

  • Task 6: Regular system updates
    ☐ Keep the system updated ☐ Ensure all features are working properly
  • Task 7: Regular Feedback from staff
    ☐ Conduct regular feedback sessions with staff ☐ Implement suggestions for improvement